Head of Growth, Hospitality

Responsibilities

• Lead strategy and execution to grow our hospitality vertical and location base across all regions by partnering with sales and operations teams to close business
• Open and win deals in key national accounts within the hospitality vertical while co-selling alongside regional sellers on high-priority accounts
• Ensure vertically-oriented value proposition is strong and establish vertical-standard commercial structures and deal terms
• Scale hospitality B2B marketing initiatives, trade-press coverage, and vertical conference presence across major conventions and associations to ensure Metropolis becomes a recognizable brand
• Build strategic partnerships and collaborations with key consultants, advisors, channel partners, and enterprise influencing bodies across major hospitality brands
• Collaborate cross-functionally across product, marketing, sales, and operations to scale core offerings and develop the roadmap for additional vertical products
• Build a strong partnership with product leaders to translate customer input into product-market fit and drive actual impact from our products
• Co-lead the unified product and service roadmap, defining wayfinding solutions, validation strategies, and biometric integrations
• Commercialize and scale the Metropolis Recognition Platform throughout the hospitality industry
• Partner with the data team to establish performance dashboards showcasing value creation for hoteliers, and drive thought leadership in industry forums to fuel top-of-funnel pipeline

Requirements

• 15+ years in the hospitality industry segment with proven commercial growth leadership
• Strong background in strategy, business development, partnerships, P&L management, and a track record of winning key national accounts
• Extensive contacts, respected relationships, and an established network of vertical-specific partners across the industry
• Skilled in financial modeling, structuring vertical-standard commercial deal terms, data-driven decision-making, and market analysis
• Demonstrated ability to manage cross-functional teams, partner closely with product leaders to align customer input to product-market fit, and drive organizational alignment
• Excellent presentation and stakeholder management skills
• Experience leveraging AI platforms and data-driven tools to accelerate commercial growth, optimize pipeline performance, and scale vertical sales strategies

Preferred

• MBA degree or equivalent
• 4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection

Benefits

• healthcare benefits
• a 401(k) plan
• short-term and long-term disability coverage
• basic life insurance
• a lucrative stock option plan
• bonus plans
• and more