Head of External Communications at OpenLoop Health | USA

OpenLoop Health

Head of External Communications

USA (Remote)

Salary Not AvailableSenior Level10+ years expFull time

Posted 5 months ago

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Job Summary

Lead OpenLoop's healthcare-focused corporate communications, shaping messaging, media strategy, and executive thought leadership to protect reputation and accelerate growth.

Define and defend OpenLoop narrative across healthcare executives and policymakers.
Oversee PR agencies and deliver tangible reputational ROI.
Standout: rapid-response capability and executive media coaching at scale.

Job Description

Responsibilities

Define and defend the OpenLoop narrative, building a versatile messaging house that resonates with healthcare executives, policy makers, and the modern clinician.
Direct our external PR partners with total oversight, shifting them from reactive support to proactive growth drivers by setting high-bar objectives and tracking tangible reputational ROI.
Drive a high-velocity media relations engine, leveraging your personal "black book" of deep-rooted connections with healthcare, tech, and business journalists to secure category-defining coverage.
Serve as the definitive gatekeeper for all external press inquiries, ensuring every public touchpoint is deliberate, accurate, and aligned with our long-term objectives.
Lead the "Rapid Response" team as a sovereign authority during sensitive or high-pressure events, providing steady counsel to the board and crafting the communications that maintain market trust.
Empower our executive bench through comprehensive media coaching and the development of high-impact thought-leadership platforms that position our leaders as industry visionaries.
Monitor the pulse of the digital health sector, identifying emerging trends and regulatory movements that OpenLoop can, and should, influence.
Architect the future of the communications function, identifying the talent, budgets, and AI-driven tools needed to support our trajectory as we enter new markets.
Other duties as assigned.

Requirements

10+ years of professional experience in corporate communications, public relations, or journalism, with a heavy emphasis on healthcare or highly regulated B2B tech.
Proven track record of autonomy, having previously built or significantly transformed a communications function within a high-growth environment.
Exceptional mastery of crisis and issues management, with documented experience protecting brands through periods of intense public or regulatory scrutiny.
Demonstrated success managing PR agencies as a sophisticated client, with a focus on accountability and performance-led outcomes.
Sophisticated writing and storytelling ability, capable of shifting tones between a technical whitepaper and a high-profile media interview for the CEO.

Benefits

Medical, Dental, and Vision plans
Flexible Spending/Health Savings Accounts
Flexible PTO
401(k) + Company Match
Life Insurance, Pet insurance, and more

OpenLoop Health

3.4 Glassdoor

OpenLoop is a health tech leader delivering full-stack, white-labeled clinical support to companies scaling virtual care services across the nation. Founded with the vision to bring healing anywhere, OpenLoop’s solutions are thoughtfully designed to simplify telehealth delivery across an expansive array of specialties, in all 50 states.#HealingAnywhere #OpenLoopNetwork

Founded in 2020

Des Moines, Iowa, USA

516 employees (15 in marketing)

openloophealth.com

59% recommend to a friend

59% CEO approval