Head of Ecommerce & Retention

USA (Remote)

Salary Not AvailableSenior LevelFull time

Posted 7 hrs ago

Job Summary

Own Aftersell and post-purchase campaigns, CRO on existing pages, and product and landing pages; lead email strategy, briefs for design, and ship improvements with developers and UI/UX; drive tests to increase AOV and LTV.

  • Oversee post-purchase campaigns and flows
  • Own page content optimization and new page creation
  • Own email strategy, testing, and briefs to designers

Job Description

Responsibilities

  • You own Aftersell and post-purchase, email campaigns and flows, CRO on existing pages, product and landing pages (with our designers, developers, and UI/UX), and working those areas proactively.
  • You run Aftersell and post-purchase tests so AOV and LTV go up.
  • You own email campaigns and flows (strategy, copy, tests, sends), and designers build the emails from your briefs.
  • You own product page content (including PDP images) with our designers, plus new product and landing pages, and improving current pages (PDP, shop, cart, shipping, checkout).
  • You drive that work with our developers and UI/UX designer until it ships.

Requirements

  • High urgency: ships fast, follows up without being chased
  • Strong problem-solving: figures out messy problems without a full playbook
  • Willing to work longer hours on days when needed to figure something out
  • Learns fast
  • Good written English for async work with the team
Exchange Life logo

Exchange Life

Collect All 195 Countries & 50 States - Maps & Flags in Gold & Silver

Founded in 2019
6 employees (4 in marketing)

Marketing Team

Marketing Team Size
3 (50% of company)
Marketing Roles Posted (Last 30 Days)
2

Traffic Signals

Monthly Visitors
157.6K
Monthly Google Ads Budget
$353
Traffic Source Mix
Search
19%
Direct
31.7%
Referral
6.6%
Social
33.4%
Paid
6.9%

Headcount Trend

Current headcount: ~7
Exchange Life logo

Head of Ecommerce & Retention

Exchange Life · USA · Remote