Head of Custom Content

USA (On-site)

Salary Not AvailableManager3+ years expFull time

Posted 2 months ago

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Job Summary

Drive and own enterprise custom content engagements from discovery to delivery, turning briefs into scalable, profitable partnerships.

  • Own end-to-end custom productions, including scoping, pricing, contracting, and delivery.
  • Must-have: Demonstrated ability to run commercial productions end-to-end with margin discipline.
  • Standout: Strong network across film, photography, and music talent to match projects.

Job Description

Responsibilities

  • Assume ownership of qualified custom opportunities handed over by Sales, and manage the client relationship through scope, contract, production, and delivery.
  • Lead discovery conversations to translate creative briefs into clearly defined, profitable, deliverable projects.
  • Serve as the single point of contact for clients throughout each project's lifecycle.
  • Develop long-term client relationships that convert one-off engagements into recurring custom partnerships.
  • Collaborate with Sales to identify custom-ready opportunities within the existing client base.
  • Co-lead pitches on complex or high-value deals where production expertise is required.
  • Develop the pitch materials, scoping frameworks, and pricing models that enable Sales to position custom work effectively.
  • Drive independent outbound activity, building a pipeline of target accounts, agencies, and production partners.
  • Match each project in cooperation with A&R with the appropriate filmmaker, photographer, or composer from FM's creative network, based on craft, availability, and commercial fit.
  • Oversee production end-to-end, including pre-production, execution, post-production, and delivery.

Requirements

  • Minimum three years of experience across a combination of production (agency, production company, or studio), account management, custom content sales, or executive producing.
  • Demonstrated track record of running commercial productions end-to-end, including scoping, pricing, contracting, and margin management.
  • Working credibility across film, photography, and music. Deep expertise in at least one discipline and active fluency across the others is expected.
  • Strong commercial instincts, including the ability to evaluate briefs against budget, and identify projects that carry commercial risk
  • Exceptional client communication skills, with the ability to operate effectively with senior brand stakeholders, agency producers, and procurement teams.
  • Self-directed and comfortable defining playbooks and processes
FM logo

FM

For nearly 200 years, FM has empowered businesses worldwide to manage risk, prevent loss, and build resilience. As a leading commercial property insurer, we are:✔️ Ranked #406 on the Fortune 500.✔️ Trusted by 1 in 4 Fortune 500 companies.✔️ Supported by nearly 6,000 employees worldwide.✔️ Driven by 1,900+ in-house loss prevention engineers. Whether scaling your operations, transitioning to renewable energy, or strengthening global supply chains, FM's scientific research, engineering expertise, and innovative solutions can help you navigate risk and protect your purpose. Are you interested in making a lasting impact? Discover rewarding career opportunities in fields such as engineering, underwriting, and more: 🔗 https://www.careersatfm.com

Johnston, Rhode Island, USA
7K employees (300 in marketing)

Traffic Signals

Monthly Visitors
191.5K
Monthly Google Ads Budget
$39.4K
Traffic Source Mix
Search
45.8%
Direct
44.3%
Referral
6.9%
Social
1.4%
Paid
1.5%

Headcount Trend

Current headcount: ~7K

Marketing Team

Marketing Team Size
153 (2% of company)
Median Career Experience
13 years
Median Tenure
4.8 years

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