Head of Communications, Americas

Responsibilities

• Shape and deliver Group communications across the Americas. Contribute regional insights and stakeholder perspectives to Group communications planning, and turn corporate priorities into actionable plans across the United States and Canada. Adapt and deliver global campaigns and content for local audiences, ensuring local relevance while maintaining consistent messaging, brand standards and alignment with Group communication frameworks.
• Create engaging content. Write and produce employee stories, business updates, leadership messages and digital content, identifying news and perspectives from across the region to share locally and globally.
• Drive employee engagement through hands-on internal communications. Develop and deliver initiatives that connect employees across the Americas with Group priorities and regional developments. Create campaigns, organize town halls and employee events, and foster employee dialogue and feedback. Manage and improve regional internal communications channels in coordination with Group Communications and site teams.
• Advise regional leaders and partner with sites. Provide communications counsel to Americas leadership and HR, develop leadership messaging, and work directly with site teams, business units and functions to support local priorities, employee communications and organizational change.
• Build external relationships and deliver local public relations. Develop relationships with regional media, industry influencers and community organizations. Identify opportunities to raise Roquette’s profile and thought leadership, create press materials and coordinate external communications around key announcements, events and business milestones, in close coordination with Group Corporate Communications.
• Lead regional issues and crisis communications in coordination with Group Communications. Prepare response plans and local messaging, advise regional leaders, monitor emerging reputation risks and coordinate timely, consistent stakeholder communications in line with Group protocols.
• Coordinate delivery and measure impact. Align contributions across the communications network, share best practices. Manage the regional communications budget and agency relationships, where applicable. Use engagement data and stakeholder feedback to improve results and report progress to global communications leadership.
• This role is an office-based role in Wilmington, USA, requiring regular in-person collaboration with the Americas Country Manager and regional stakeholders.
• This position is expected to travel 20% of the time, domestically and internationally.

Requirements

• A bachelor’s or master’s degree in communications, public relations, journalism, business, marketing or a related field.
• 10+ years of relevant experience in corporate communications, including hands-on work in internal communications and public relations.
• Excellent writing and editing skills, with a track record of personally producing clear, engaging content for different audiences.
• Experience organizing town halls or similar employee events, supporting leadership communications and communicating business or organizational change.
• The ability to build trusted relationships with both leaders and site teams, collaborate across cultures and influence without direct authority.
• Sound judgment when handling sensitive topics and reputation risks, combined with strong project management skills and the ability to prioritize competing demands.
• Experience coordinating agencies, managing budgets and measuring communications effectiveness.
• Experience in a multinational, matrix organization and in communicating with site-based employees would be valuable.

Preferred

• Experience in a multinational, matrix organization and in communicating with site-based employees would be valuable.