Head of Communications

Palo Alto, CA (On-site)

$190K/yr – $275K/yrSenior Level15+ years expFull time

Posted 5 hrs ago

Job Summary

Own and advance the brand and external communications program, guiding mission, values, and voice while leading PR strategy, team development, and impact measurement across internal and external audiences.

  • Shape brand narrative and mission clarity
  • Build and mentor a CR/PR team and manage agency partnerships
  • Define and track communications impact

Job Description

Responsibilities

  • Own and evolve our brand narrative, clarifying our mission, values, and voice as we emerge into our next chapter through progressive PR channels, not just traditional.
  • Build and lead the communications strategy across all external channels to execute the PR strategy with the organization and the CEO/Co-Founder.
  • Lead key PR relationships with partners and collaborators.
  • Bridge the gaps on understanding the new organization between kit memberships, research, philanthropy and public understanding.
  • Build, manage and mentor a small team of communications professionals and PR agency partners.
  • Support internal communications to ensure alignment, morale, and clarity across our 200-person org.
  • Establish clear metrics to evaluate the success and impact of communications efforts.

Requirements

  • A seasoned communications leader (15+ years experience), with deep relationships across key media platforms, ideally with experience across both the tech and nonprofit or research sectors.
  • A natural storyteller who can distill complexity into clarity, and ambiguity into action.
  • Deeply attuned to the audience, able to shift tone, channel, and content depending on who needs to hear what.
  • A builder, not a maintainer, you’re excited by change and unafraid of rolling up your sleeves.
  • Experienced in government affairs, media strategy, executive comms, and crisis management.
  • Mission-driven and values-aligned, you care deeply about impact and integrity.
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23andMe

3.1 Glassdoor

23andMe Research Institute is a nonprofit medical research organization that enables people everywhere to access their genetic information, learn about themselves and participate in the world's largest crowdsourced research initiative. The Institute aims to be the world's most significant contributor to scientific advancement, uniting people with the common goal of improving health and deepening our understanding of DNA — the code of life.

Founded in 2006
Palo Alto, California, USA
570 employees (38 in marketing)
34% recommend to a friend
30% CEO approval

Salaries

Posted range

$190K/yr – $275K/yr

Taken straight from the job posting.

Communications median pay in the United States

$93K/yr

Most pay falls between $70K and $137K. Based on 6,370 salaries.

See all 23andMe salaries

Funding

Total Funding
$1.1B
Last Raise
$250M
Post IPO Equity, 5 years ago

Funding History

  • Jun 2021
    Post IPO Equity • $250M
  • Dec 2020
    Series F • $82.5M
  • Jan 2019
    Secondary Market

Traffic Signals

Monthly Visitors
3.3M
Monthly Google Ads Budget
$532.8K
Traffic Source Mix
Search
38.7%
Direct
57.1%
Referral
2.7%
Social
1.1%
Paid
0.3%

Headcount Trend

Current headcount: ~570
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Head of Communications

23andMe · Palo Alto, CA · On-site