Head of Business Development & Field Marketing - Semiconductor Mask Shop & Metrology

Responsibilities

• Serve as the primary customer interface for SMS, facilitating regular technology exchanges and strengthening strategic customer relationships.
• Identify and develop customer-specific business opportunities, regional growth initiatives, strategic partnerships, evaluations, and joint development projects.
• Translate customer challenges, business needs, and operational requirements into opportunities for ZEISS SMT products, solutions, and collaborations.
• Monitor regional customer processes, emerging technologies, competitive activity, and industry trends relevant to the SMS portfolio.
• Analyze market trends, competitor developments, and customer feedback to provide actionable recommendations to Strategic Marketing, Product Management, R&D, and headquarters stakeholders.
• Lead customer-facing solution development by translating mask shop requirements into clear value propositions and aligning customer needs with application expertise, engineering capabilities, and portfolio priorities.
• Coordinate regional introductions of new SMS products and solutions, incorporating customer feedback and evaluation results throughout qualification and ramp-up.
• Manage business development and new product introduction projects from initial opportunity through evaluation, qualification, commercialization, and repeat business.
• Collaborate with local Application, Sales, and Service teams and SMS headquarters to drive successful product launches and customer adoption.
• Act as the regional partner to SMS Strategic Marketing and Product Management, ensuring customer insights inform product strategy, portfolio priorities, and execution plans.

Requirements

• Master’s degree in engineering, natural sciences, or a related STEM discipline, such as mechanical engineering, optics, physics, or materials science. A PhD and/or business qualification (e.g., MBA) is preferred.
• 10+ years of technical and commercial experience in Semiconductor Mask Solutions (SMS) and the mask shop ecosystem, with established industry relationships and direct experience in at least one of the following areas: Photomask manufacturing, metrology, or repair; Wafer inspection or metrology; Front-end integration or yield engineering
• Proven experience co-developing and launching products with customers through strategic partnerships.
• Experience gathering, analyzing, and communicating customer, market, and competitive insights to cross-functional stakeholders.
• In-depth knowledge of the SMS market and mask shop ecosystem, including photomask manufacturing, inspection, metrology, repair, optical systems, materials, semiconductor processes, customer workflows, key industry players, innovation cycles, and applicable regulatory requirements.
• Ability to assess customer needs, value drivers, technology trends, and competitive developments and translate insights into actionable product and business recommendations.
• Strong customer orientation and stakeholder management skills, with a track record of building trusted industry relationships and collaborating across Sales, Service, Applications, Strategic Marketing, Product Management, and R&D.
• Demonstrated ability to work effectively across cross-functional, intercultural, and geographically distributed teams.
• Excellent communication and presentation skills, with the ability to explain complex technical and business concepts clearly to customers, technical teams, and senior management.
• Business fluency in English.

Preferred

• PhD and/or business qualification (e.g., MBA) is preferred.

Benefits

• Medical
• Vision
• Dental
• 401k Matching
• Employee Assistance Programs
• Vacation and sick pay
• The list goes on!