Head of Brand Strategy & Chief of Staff

Responsibilities

• Lead the development and ongoing evolution of Brand’s strategic framework, value propositions, and operating principles to create coherence across the organization.
• Serve as a trusted counselor and thought partner to the Global Chief Brand Officer, bringing enterprise perspective, constructive challenge, sound judgment, and clear recommendations on priority decisions.
• Own the strategic planning and management cadence for the Office of the Global Chief Brand Officer, including annual and multi-year priorities, leadership agendas, executive reviews, milestones, dependencies, decisions, risks, and follow-through.
• Develop decision-ready materials for senior leadership by translating complex inputs into concise narratives, choices, implications, recommendations, and measures of success.
• Lead selected brand-wide initiatives from definition through implementation by defining scope, decision rights, resourcing needs, and performance measures.
• Partner with the Brand Leadership Team to connect customer, category, and insights to brand choices; identify emerging opportunities and risks; and translate them into practical implications for strategy, experiences, partnerships, creative work, and investment.
• Partner with business and functional leaders to align firm-level and business-specific objectives, resolve competing priorities, and clarify where work should be standardized, adapted, or differentiated.
• Enable the Brand leadership team as a force multiplier by creating shared context, surfacing issues early, facilitating decisions, strengthening communication, and ensuring commitments are explicit, owned, and completed.
• Lead, coach, and develop a high-performing team while setting direction and creating accountability across cross-functional teams that may not report directly to this role.
• Shape the executive positioning and thought leadership of the Global Chief Brand Officer by drafting and refining communications for internal, external, and social forums in the executive’s voice.

Requirements

• Demonstrate extensive experience in brand strategy, marketing strategy, management consulting, chief of staff roles, corporate strategy, or closely related disciplines, including advising senior executives.
• Apply strong knowledge of brand and marketing fundamentals, including positioning, brand experience, creative strategy, integrated marketing, and measurement.
• Evaluate operating models, workflows, internal capabilities, agency roles, and emerging artificial intelligence-enabled opportunities with cross-disciplinary fluency.
• Define strategy and translate it into clear priorities, operating plans, and measurable outcomes across a large, complex organization.
• Communicate with exceptional executive presence by synthesizing ambiguity, framing choices, writing with precision, and presenting recommendations credibly to senior leaders.
• Influence across organizational boundaries and align stakeholders with different objectives.
• Exercise sound judgment and discretion when handling confidential matters, executive priorities, organizational issues, and reputationally sensitive topics.
• Lead and develop high-performing teams and coordinate effectively across multiple levels of seniority.

Preferred

• Hold a Master of Business Administration degree in marketing, management, finance, business management, or related fields.
• Bring experience partnering closely with brand finance, operations, or investment governance teams.
• Demonstrate experience establishing enterprise operating rhythms (for example, leadership cadences, executive reviews, milestone tracking, risk management, and follow-through).
• Show experience drafting executive communications for internal and external audiences.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• Additional details about total compensation and benefits will be provided during the hiring process.