Responsibilities

• Actively participates in the evaluation of complex systems to ensure standardization across the health system based on best practices and regulatory compliance.
• Participates in designated committees to develop an understanding of and facilitate business and clinical needs for technology.
• Collaborates with organizational project teams to ensure system development and implementation supports best department practices and workflow efficiency.
• For complex projects, analyzes user requirements, procedures, system capabilities and issues to automate processing or to improve existing system flow by working directly with departments within the organization to understand business processes, analyze current operational procedures, identify and resolve issues, and learn specific system requirements and specifications.
• For complex projects, assists in the business process redesign and documentation as needed for new technology.
• Prepares educational/ instructional materials (system documentation, workflow/program flowcharts) to document business processes and system information.
• Participates in implementation of new and updated technology projects throughout the organization.
• Collaborates with IT support to provide exemplary customer service to all business units.
• Documents and validates software/business requirements and communicates with organizational project teams to ensure system development, specification, requirements and implementation supports the department practices and workflow efficiency.
• Interface with external vendors to support the implementation and development and delivery process of enterprise projects.

Requirements

• Education: Bachelor’s degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).
• Licensure/Certification Requirements: No licensure or certification required.
• Professional Experience Requirements: If a Bachelor's degree: Four (4) years of experience as a business analyst or project manager. If an Associate's degree: Six (6) years of experience as a business analyst or project manager. If a High School diploma or GED: Eight (8) years of experience as a business analyst or project manager.
• Knowledge/Skills/and Abilities Requirements: Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers.