Responsibilities

• GTM Strategy & Market Insights: Conduct market and competitive analysis (ICP, segmentation, positioning, messaging).
• Synthesize insights into clear recommendations for Sales leadership.
• Support strategic GTM initiatives that improve focus and efficiency.
• AI-Powered GTM Optimization: Design and test AI workflows that improve sales productivity (e.g., discovery prep, competitive battlecards, pitch personalization).
• Create a lightweight “AI Playbook” documenting prompts, workflows, and use cases.
• Identify measurable efficiency or quality improvements.
• Sales & Presales Exposure: Shadow sellers and Solutions Consultants to understand the full sales motion.
• Help refine a product pitch or demo narrative.
• Deliver a final capstone presentation to GTM leadership.

Requirements

• Currently pursuing a Bachelor’s degree in Business, Economics, Engineering, Data Science, Computer Science, or a related field
• Rising junior or senior preferred (exceptional sophomores considered)
• Available full-time for 10 weeks
• Must be actively enrolled in a university prior to and post internship completion
• Demonstrated analytical ability through coursework, projects, or prior internships

Preferred

• Exposure to CRM or analytics tools (Salesforce, HubSpot, Looker, SQL)
• Experience using AI tools (ChatGPT, Claude, etc.) for structured work
• Prior internship, case competition, startup, or leadership experience

Benefits

• Monthly wifi stipend included!
• hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.