Zendesk logo

Zendesk

Brand · SaaS

3.6

Company overview

Zendesk powers exceptional service for every person on the planet. As a leader in AI-powered service, we offer the Zendesk Resolution Platform, designed to redefine customer experience with advanced tools that integrate AI Agents, a comprehensive knowledge graph, actions and integrations, governance and control, measurement and insights, and human expertise. Our purpose-built platform enhances service by combining automation and human insight for seamless interactions. Easy to use, easy to scale, and easy to get value from, Zendesk helps companies strengthen relationships, improve efficiency, and grow. Learn more: http://zdsk.co/46mVi8h
Founded in 2007
San Francisco, California, USA
7.7K employees (570 in marketing)
zdsk.co/46mVi8h
61% recommend to a friend
47% positive business outlook

Salaries

Typical salary range

$124,000 – $186,000

/ yr

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People

Marketing leadership

Sarah Gavin
Sarah Gavin
Chief Communications Officer, Acting Chief Marketing Officer
At the company for 2 years 2 months
Wren Wilder
Wren Wilder
Sr. Executive Assistant to Chief Marketing Officer & EA Manager
At the company for 5 years 2 months
Keith Pearce
Keith Pearce
Senior Vice President Marketing
At the company for 1 year
Lisa Kant
Lisa Kant
SVP Global Field Marketing and Product Marketing
At the company for 8 years 7 months

Hiring contacts

Ashley Wotowey-Bridge
Ashley Wotowey-Bridge
Executive Talent Operations Specialist
At the company for 4 years 7 months

Hiring activity

Open marketing jobs over time

11 open now

Headcount trend

Company growth over the last 12 months

Headcount +17.6% year over year

Audience

Monthly website visitors
77M
Month over month-0.1%
Quarter over quarter+7.4%
Top sourceDirect (62.1%)
Ad budget per month$2.0M
Average search rank45.4
Traffic source mix
Direct
62.1%
Referral
18.2%
Search
18.1%
Social
0.9%
Paid referral
0.7%

LinkedIn followers

Follower count and growth

Total followers

659.2K

12-mo growth

+13.9%

Monthly growth

+1.3%

News

Links

zdsk.co/46mVi8hLinkedInX (Twitter)
Glassdoor