Responsibilities

• Own enablement programs end to end, from scoping and needs analysis through build, rollout, measurement, and iteration.
• Partner with GTM leaders across Sales, CS, Marketing, Product, and RevOps to turn business priorities into clear program goals, owners, and timelines.
• Build and deliver content and curriculum for new hires, tenured reps, and managers, including outlines, decks, playbooks, and role plays.
• Facilitate live trainings and workshops for audiences ranging from new hires to senior leaders.
• Up-level front-line and second-line leaders as they build their teams, with a focus on coaching, inspection, and reinforcing new behaviors in the field.
• Identify performance gaps during and beyond ramp, and design targeted programs to close them.
• Define success metrics for every program and track them at both the rep and business level, reporting results to stakeholders.
• Lead the implementation and adoption of enablement technology as we build out that arm of the function.
• Work alongside the Field Enablement team to keep programs consistent, well documented, and easy to scale.

Requirements

• 9+ years of combined experience in client-facing roles and revenue enablement, including 4+ years in a direct client-facing role (Sales or Customer Success) and 5+ years on a Revenue Enablement Team.
• You’ve built and run programs end to end in B2B SaaS and can point to measurable business results.
• You influence senior stakeholders with professionalism and respect while holding your ground when priorities compete.
• You are a strong facilitator and communicator, comfortable leading a room of new hires one day and a leadership team the next.
• You have coached or enabled front-line managers and know how to turn manager behavior into rep behavior.
• You have rolled out enablement tools and driven real adoption, not just implementation.
• Meticulous in your ownership: your content, plans, and follow-through are accurate and on time.
• A self-starter and team player with high energy who works well with autonomy and ambiguity.
• Curious and experienced with AI; you work to implement and leverage it to change both the way we sell and the way we support our GTM teams.