Growth Strategist

Position Summary

The Growth Strategist is responsible for driving measurable client growth through the strategic implementation, configuration, and optimization of AI agents within the CIOS system. This role translates client goals into effective agent-driven growth systems and ensuring those systems deliver consistent, high-quality results.

Working alongside the Director, fulfillment, and production teams, the Growth Strategist develops strategies to accomplish client growth and then designs and manages the agent configurations that power client programs. While the primary focus is client growth, this role also supports the development and configuration of other agents, including operational agents, as needed for specific client programs, with all work managed through CIOS.

The Growth Strategist ensures client programs remain innovative, effective, and competitive by continuously deepening their proficiency in the CIOS system, monitoring agent performance, and refining strategies to maximize client outcomes.

Key ResponsibilitiesClient Growth Strategy & Agent Implementation

• Design, implement, and configure AI agents within CIOS to drive measurable client growth.
• Translate client goals, market positioning, and program objectives into effective agent strategies and configurations.
• Launch, monitor, and optimize client growth agents to ensure consistent performance and results.
• Analyze agent output, campaign performance, and client data to identify opportunities for improvement and expansion.
• Collaborate with the Director and fulfillment teams to align agent-driven growth systems with overall client strategy.
• Present performance insights and strategic recommendations to internal teams and clients.

Collaboration & Communication

• Work closely with the Director, business development, fulfillment, and production teams to ensure alignment between strategy and execution.
• Support client onboarding by configuring agents and growth systems to match program requirements.
• Participate in client meetings, program reviews, and strategy sessions as needed.
• Communicate clearly and proactively with internal teams regarding program status, performance, and priorities.

16th Street Proprietary AI Growth System Proficiency

• Develop and maintain an in-depth understanding of how our system (CIOS), its capabilities, agents, and workflows can be utilized to execute client growth strategies.
• Serve as the agency's go-to resource for CIOS best practices, capabilities, and implementation strategies.
• Stay current on new CIOS features, agents, and platform updates, and evaluate how they can be applied to client programs.
• Document processes, configurations, and learnings to build institutional knowledge around use of the CIOS system.
• Support the training of team members on CIOS capabilities and workflows.

Operational & Program Agent Support

• Configure and manage additional agents, including operational agents, as needed to support specific client programs.
• Ensure all agent work, whether growth-focused or operational, is organized, tracked, and managed through CIOS.
• Identify opportunities where new or existing agents can improve program efficiency, quality, or outcomes.
• Working with the 16th Street Director, test, troubleshoot, and refine agent configurations to maintain reliability and performance across client programs.

Program Execution & Quality

• Monitor project execution, timelines, and deliverables for assigned client programs.
• Maintain high standards of quality, accuracy, and consistency across all agent-driven deliverables.
• Proactively flag risks, performance issues, or resource needs to the Director.
• Contribute to the continuous improvement of systems, processes, and workflows that maximize productivity and scalability.

Collaboration & Communication

• Work closely with the Director, business development, fulfillment, and production teams to ensure alignment between strategy and execution.
• Support client onboarding by configuring agents and growth systems to match program requirements.
• Participate in client meetings, program reviews, and strategy sessions as needed.
• Communicate clearly and proactively with internal teams regarding program status, performance, and priorities.

Qualifications

• Strong understanding of growth strategy.
• Demonstrated ability to learn and master new AI and agent software platforms quickly and thoroughly.
• Experience in marketing, client growth, or program management, ideally in an agency environment.
• Strong analytical skills with the ability to interpret performance data and turn insights into action.
• Excellent communication, organization, and problem-solving abilities.
• Ability to manage multiple client programs and priorities simultaneously.

Core Competencies

• Client Growth Strategy
• Analytical & Data-Driven Thinking
• CIOS System Proficiency
• Systems & Process Optimization
• Quality & Attention to Detail
• Collaboration & Communication
• Adaptability & Continuous Learning

Performance Expectations

• Measurable client growth driven by agent implementation and optimization
• Consistent, high-quality agent configuration and program delivery
• Client satisfaction and program retention
• Operational efficiency and scalability of agent-driven systems
• Continuous innovation and improvement of client growth programs

Pay: $80,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• Marketing: 5 years (Required)
• Digital Strategy: 7 years (Required)
• Problem-solving: 5 years (Required)
• Critical thinking: 5 years (Required)
• AI: 5 years (Required)

Work Location: In person