Growth Strategist, Key - NY

Responsibilities

• Own a focused portfolio. Be the senior owner of a handful of strategic accounts, and the person who knows each one best.
• Lead GTM transformation. Set a multi-year vision with executive teams, define the jobs to be done, and drive adoption across business units, regions, and functions.
• Build C-suite relationships. Be a trusted advisor to CROs, CMOs, and other executives, and keep Clay central to their GTM strategy.
• Deliver value in P&L terms. Define success metrics with leadership, measure them through data, surveys, and interviews, and present the business impact in executive business reviews.
• Quarterback the account team. Coordinate Sales, Solutions, Support, Product, and Engineering to run complex programs, handle escalations, and manage risk.
• Own renewals, co-own growth. Partner with Sales to anticipate needs, deepen use cases, and expand into new teams through cross-sell and upsell.
• Shape the product. Represent Clay’s most influential customers internally and directly influence the roadmap.

Requirements

• Experience: 8–10+ years in strategic account management, customer success, or transformation consulting with Fortune 500 or similarly complex global organizations.
• Transformation track record: You’ve built C-suite relationships and led large-scale technology adoption or change programs.
• Commercial results: You’ve owned renewals and consistently hit iARR and GRR targets.
• Strategic thinking: You set a vision, build frameworks, and turn product capabilities into measurable business outcomes.
• Executive presence: You stay calm presenting to senior leaders, in high-stakes situations, and in conflict.
• Cross-functional leadership: You lead without formal authority, both inside Clay and inside the customer’s organization.
• Technical curiosity: You want to understand the product deeply enough to connect what’s possible with what the customer needs.
• Builder mentality: You’re energized by shaping a new team’s operating model from the ground up.

Preferred

• Nice to have: A background in management consulting or strategy advisory.