Responsibilities

• Serve as the primary intake lead for growth-related requests, gathering key details and translating them into actionable creative briefs and project assignments in ClickUp project management software.
• Maintain proactive communication with stakeholders, ensuring clarity on timelines, expectations, deliverables, and performance results.
• Act as a liaison between stakeholders and internal teams, helping ensure strategies are aligned with business objectives and executed flawlessly.
• Manage follow-ups, next steps, and accountability to keep marketing initiatives moving forward.
• Support and execute digital strategies that drive lead generation, conversion, and customer retention across 40+ markets.
• Own growth experimentation through structured A/B testing, offer testing, landing page optimization, and audience segmentation.
• Partner with the Sr. Manager of Digital Marketing and external vendors to optimize paid media campaigns and uncover new performance opportunities.
• Monitor campaign performance across channels and markets, identifying trends and opportunities for improved efficiency and ROI.
• Prepare clear, actionable reports for executives and internal stakeholders, distilling complex data into simple, strategic recommendations.
• Work closely with the Data Analytics team to ensure measurement accuracy and insightful dashboards.

Requirements

• 4–6 years of experience in digital marketing or agency account management (ideal candidates have experience in both).
• Strong client-facing skills with experience attending client meetings, running discovery conversations, and managing expectations.
• Proven ability to translate stakeholder needs into clear execution plans, briefs, and timelines.
• Hands-on experience with paid media, lifecycle marketing, CRO, or multi-channel campaign execution.
• Strong analytical mindset with the ability to synthesize data into actionable insights.
• Excellent communication, organization, and relationship-building skills.
• Comfortable managing multiple projects simultaneously in a fast-paced environment.

Preferred

• Experience supporting multi-location or home services brands.
• Familiarity with Google Ads, Meta Business Suite, HubSpot, Cinch, Looker, WordPress, or similar platforms.
• Experience building playbooks, intake workflows, or stakeholder-facing documentation.

Benefits

• Award-winning workplace – Named a Top Place to Work since 2021
• Comprehensive benefits – Medical, dental, vision, and more
• 401(k) & Roth IRA – Because your future matters
• Paid Time Off – Work-life balance is important to us!
• Monthly company events & recognition programs
• Service projects – Be part of something bigger than just a job
• Pet insurance – Because furry family members deserve care too
• Wellness program – Prioritize your mental and physical well-being
• Previ – Exclusive employee perks including cellular discounts and up to 40% off gear from top lifestyle and tech brands
• Maternity Leave – Paid time off to support you during this important life moment