Responsibilities

• Develop and implement strategies to streamline operations, ensuring efficiency and scalability in telematics and GPS product and service delivery.
• Oversee day-to-day operations, including logistics, inventory management, and customer service to ensure optimal performance.
• Collaborate with cross-functional teams, including sales, marketing, engineering, and finance, to achieve business goals.
• Leverage industry knowledge to design and enhance solutions tailored for clients in the automotive sector, including dealerships, fleet operators, and finance companies.
• Stay updated on trends in auto purchase and auto finance to align operational practices with market needs.
• Identify inefficiencies in current operations and implement continuous improvement initiatives to enhance productivity, reduce costs, and improve customer satisfaction.
• Develop and enforce standard operating procedures (SOPs) and best practices across all operational functions.
• Lead, mentor, and develop a high-performing operations team, fostering a culture of accountability and innovation.
• Set clear goals and KPIs for team members and conduct regular performance reviews.
• Manage relationships with key vendors, suppliers, and third-party partners to ensure quality and cost-effective service delivery.

Requirements

• Bachelor’s degree in Business Administration, Operations Management, or a related field. A Master’s degree is preferred.
• Minimum of 5 years of experience in operations management, with a focus on telematics, GPS, or related technology industries.
• Proven expertise in the automotive sector, particularly in auto purchase and auto finance operations.
• Strong leadership and team management skills, with a track record of building and scaling high-performing teams.
• Exceptional analytical and problem-solving abilities, with proficiency in data analysis tools and platforms.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and with external stakeholders.
• Familiarity with relevant software systems, including ERP, CRM, and telematics platforms.
• Knowledge of industry regulations and best practices related to telematics, GPS technology, and automotive finance.

Preferred

• A Master’s degree is preferred.

Benefits

• Medical, Dental, and Vision benefits
• Life Insurance and Long-term disability plans
• Flexible Spending Account
• 401K matching
• Employee Stock Ownership Program in a $20 Billion Company, plus company matching
• Wellness Programs
• Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
• Career Path Opportunities
• Discounts on Parks, Museums, Movie Tickets, and Attractions
• Annual Flu Shot