Responsibilities

• Own senior client relationships and overall commercial success across a portfolio of high-growth accounts.
• Serve as a strategic business partner, helping clients decide where and how to invest rather than simply managing an agreed scope.
• Lead clients from early testing and market learning through scaled acquisition and full-funnel growth.
• Partner with media, creative, strategy, data and technology leaders to build integrated growth systems.
• Ensure measurement and learning agendas are built into the work from the beginning.
• Connect media performance to broader business outcomes, including customer acquisition, retention, revenue and lifetime value.
• Identify and shape organic growth opportunities before they become formal briefs.
• Lead commercial planning including scopes, staffing models, forecasting and account investment decisions.
• Create clarity across fast-moving multidisciplinary teams and ensure DEPT® feels like one integrated partner to the client.
• Contribute actively to new business, especially opportunities involving growth, emerging technology and consumer transformation.

Requirements

• 10+ years of relevant agency, consultancy, startup or client-side experience.
• Significant experience leading large or strategically important client relationships.
• Demonstrated success growing early-stage or rapidly scaling businesses through media and marketing.
• Strong understanding of performance marketing, measurement, experimentation and full-funnel growth.
• Experience working across meaningful media budgets and scaling investment based on demonstrated signal.
• Proven commercial ownership including scoping, negotiation, forecasting and account growth.
• Exceptional communication, presentation and executive storytelling skills.
• A track record of building trust quickly in complex, high-pressure environments.
• Meaningful contribution to organic growth and/or new business.
• The ability to understand specialist disciplines deeply enough to ask the right questions, challenge assumptions and connect them around a business problem.

Preferred

• Proven leaders in startup, scale-up or high-growth consumer businesses, with meaningful experience in technology, AI, hardware, marketplaces, DTC or adjacent categories.
• Deeply fluent in modern growth media across paid social, search, programmatic/video, creators and emerging channels.
• Comfortable building a growth engine from the ground up — measurement, audiences, experimentation, creative learning, acquisition and scale.
• Commercial thinkers who understand CAC, LTV, conversion, attribution, incrementality, and how media ultimately connects to enterprise value.
• Equally comfortable discussing brand building and performance, and able to help clients understand how the two reinforce one another.
• Strong executive partners who can operate effectively with founders, CMOs, growth leaders and senior investors/stakeholders.
• Naturally curious about technology and consumer behavior, including the rapidly evolving impact of AI on discovery, media and marketing.
• Able to move quickly with incomplete information without becoming reckless or superficial.
• Collaborative leaders who know when to lead, when to challenge and when to bring specialist expertise into the room.

Benefits

• Healthcare, Dental, and Vision coverage
• 401k plan, plus matching
• PTO
• Paid Company Holidays
• Parental Leave