Group Account Supervisor

Responsibilities

• Develops communication objectives and strategies (e.g., marketing/brand platform briefs). Has the ability to see the big picture and identify the key/broad issues while still driving the process and details. Is able to address strategic marketing issues and propose viable solutions
• Communicates key client issues/initiatives to team accurately and in a timely manner
• Builds trusting relationships with client counterparts. Is seen as strategic, integral to the account, and offering added value
• Demonstrates and applies extensive and expert knowledge of assigned brands including relevant clinical data behind promotional messages
• Successfully serves as point of authority and/or source of advice for therapeutic area. Proactively identifies opportunities based on the market
• Ensures team adherence to agency process. Identifies issues and leads problem resolution
• Develops and administers clients’ budgets based on accurate estimating and tracking of hours, out-of-pocket expenses, and reconciliation against estimates. Raises client awareness as to when changes in client direction affect estimates. Sound decision making regarding hours dedicated to jobs and what to prioritize. Contributes to the revenue and forecasts of the brand
• Takes on wider, informal leadership responsibilities within the agency
• Provides clear and fair direction and feedback to junior account staff
• Demonstrates and communicates a clear expert POV as marketing partner to clients

Requirements

• 5-7 years’ experience within client services; pharma advertising experience required
• Previous experience managing/mentoring others preferred
• Proactive and action-oriented
• Exhibits integrity and trust
• Thorough knowledge of all basic financial tools necessary to account management
• Demonstrates the ability to think creatively and strategically

Benefits

• Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.