Group Account Supervisor (PsA)

Responsibilities

• Agency Operations: - Helps guide process, details, and helps develop tactical plans. - Finances: Helps to develop and administers clients’ budgets based on accurate estimating and tracking of hours, out-of-pocket expenses, and reconciliation against estimates. Raises client awareness as to when changes in client direction affect estimates. Thorough knowledge of contract and its implications. - Sound decision making regarding hours dedicated to jobs, what to prioritize. Good understanding of all basic financial tools necessary to account management - Trouble shoot: Solution oriented. Knows when things might get off track in agency operations. Uses experience and judgment to proactively solve for potential problems before they get too big. Ability to identify client issues, and work with Account Lead to moderate conflicts and influence management decisions Knowledge: - Understanding of the therapeutic category, the audience and at least two channels. Basic knowledge of at least one other category, and another audience. - Continuously learning technology - Demonstrates and applies knowledge of assigned brands - Ensures team adherence to agency process. Strategy: - Vision: Works with team lead to help develop communication objectives & strategies (e.g. marketing/ brand platform briefs). - Demonstrates passion for the brand Tactics and Execution: - Supports with the Development of marketing/ brand platform briefs. - Production: Manages the production of client-approved marketing tools - Creative: collaborates on creative brief development - Works with team members in developing the writing and preparation of marketing communications plans and proposals - Communication: communicate key Client issues/ initiatives to team accurately and in timely manner - Demonstrates the ability to think creatively and strategically - Basic knowledge of PHCG businesses, offerings, and tools Client Relationship: - Builds trusting relationships with client counterparts. - Relationship: Frequent, positive client contact with key clients - Supports the team lead to ensure everyone is focused on brand strategy and positioning: client, account team, and other internal departments - Agency Champion: Understands, communicates and advocates the agency POV (point-of-view). - Ensures client is kept apprised of all account activity: this includes ultimate responsibility for ensuring that appropriate written reports are delivered accurately and quickly. - Supports in ensuring timely, accurate client documentation & correspondence

Requirements

• Bachelors degree
• MBA, Masters in Marketing or related discipline preferred
• Experience in healthcare communications environment
• DTC or HCP experience
• 6+ years experience

Preferred

• MBA, Masters in Marketing or related discipline preferred

Benefits

• our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.