Group Account Director

Responsibilities

• The Group Account Director is accountable for operational excellence and client satisfaction across all clients/brands/initiatives assigned to them.
• They are a consummate professional in all they do, say & write and bring significant respect and gravitas (“executive presence”) to all situations – internally and externally.
• This includes overseeing flawless execution and project management, team development, and growth through existing and new clients.
• The GAD collaborates seamlessly with other functions and capabilities across BBH-- including Creative, Strategy, Production, Project Management, Finance, etc.
• GAD’s become the agency’s authority on the client’s business, organizational structure, culture, politics, financial processes, budgets, competitors, business challenges and opportunities and industry trends.
• As part of the team, the GAD is also a key driving force for growing BBH’s client portfolio.
• This includes leading, partnering with and managing new business opportunities and pitches when called upon to do so.
• The GAD must own difficult conversations, evaluate gaps in team behavior and autonomously work to fine tune their working teams to the highest level of performance.
• Leads client relationships with the emphasis on driving revenue growth, both organically and as a partner on new business
• Embraces, champions and can sell all of BBH’s capabilities.

Requirements

• 10+ years of relatable experience in client service
• Significant experience leading advertising agency (or similar) teams, with internal and client leadership experience
• Strategic agility: capable at arriving at insights that will help solve a client’s challenge.
• Conceptual thinker, appreciates great creative, knows how to support and sell the very best ideas.
• Expert at solution finding – able to identify cost-effective and client-effective plans with and across all of BBH’s capabilities.
• Exceptional communication skills, including presentation and written communication skills.
• Experienced and polished business acumen. Comfortable with C-Suite Executives and the most junior clients.
• Demonstrated leadership and relationship building skills – sophisticated around various personality levels and seniority levels

Benefits

• medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.