Global Program Lead, Corporate Social Responsibility

New York City, NY (On-site)

$102K/yr – $175K/yrSenior LevelFull time

Posted 5 weeks ago

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Job Summary

Own the global impact program narrative and cross-market rollout, balancing storytelling with measurable outcomes across campaigns.

  • Lead global programs with cross-functional sponsorship, budgets, timelines, and impact reporting.
  • Create scalable processes for campaign development and regional rollout to boost efficiency.
  • Align internal and external comms to ensure consistent messaging across markets while tracking KPIs.

Job Description

Responsibilities

  • Develop and execute global impact narratives, storytelling strategies, and campaign roadmaps that align with our mission and four core pillars
  • Manage end-to-end program management of signature global programs and campaigns, including cross-functional stakeholder alignment, budget management, timeline tracking, and impact measurement
  • Streamline global program operations, establish standardized processes for campaign development, approval, and regional rollout to improve team efficiency
  • Own internal and external communications for global impact programs, collaborating with global comms and regional teams to ensure consistent messaging across markets
  • Lead quarterly program reviews, report on impact outcomes to leadership, and iterate on strategies based on performance data and stakeholder feedback
  • Manage the global program budget, track spending, and ensure optimal resource allocation across initiatives

Requirements

  • Experience in program management, campaign development, CSR, or global marketing roles
  • Proven track record of launching and scaling global campaigns or programs across multiple markets
  • Excellent project management skills, with experience managing cross-functional teams and complex budgets
  • Strong storytelling and narrative development skills, with experience creating content for both internal and external audiences
  • Data-driven mindset with experience measuring program impact and reporting on KPIs to senior stakeholders

Preferred

  • Experience working at a global technology company, non-profit, or global marketing agency
  • Experience in social impact, sustainability, or corporate communications roles
  • Familiarity with the social media or creator ecosystem
  • Experience building process improvements or operational efficiency initiatives in fast-growing organizations
  • Experience working with global teams across multiple timezones

Benefits

  • Benefits may vary depending on the nature of employment and the country work location.
  • Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others.
  • Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
  • The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
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TikTok

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TikTok is the world's leading destination for short-form video. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Our employees lead with curiosity, and move at the speed of culture. Combined with our company's flat structure, you'll be given dynamic opportunities to make a real impact on a rapidly expanding company as you grow your career. We have offices across Asia Pacific, the Middle East, Europe, and the Americas – and we're just getting started.

Founded in 2003
Los Angeles, California, US
71K employees (26,053 in marketing)
48% recommend to a friend
70% CEO approval

Traffic Signals

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3B
Traffic Source Mix
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59.4%
Referral
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Headcount Trend

Current headcount: ~79.7K

Marketing Team

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23,667 (30% of company)
Median Career Experience
11 years
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Marketing Roles Posted (Last 30 Days)
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