Global Head of Corporate Communications, Senior Vice President

Responsibilities

• Develop a strategic approach to integrated communications that amplifies State Street's reputation through clear, disciplined, and impactful communications across internal and external channels.
• Serve as a trusted advisor to the CEO and executive leadership on reputation management, working closely with them to develop a corporate message map that ensures consistent, clear, and strategic communication across every channel.
• Craft high-level narratives that underpin our strategy, elevate our external presence, build our credibility, and deliver successful business outcomes.
• Establish greater discipline in how messaging is developed and delivered across the function, ensuring every narrative is deliberately connected to business strategy and genuinely reflective of our value proposition and brand essence.
• Drive real commercial outcomes through an approach that is both creative and disciplined, treating every narrative as an opportunity to advance the business, not simply an exercise in words.
• Set and deliver outcome-based communications key results, and measure and track performance against clear KPIs.
• Own the shaping of messaging and communications from the CEO and executive leadership, ensuring a consistent, authentic voice across every audience and moment, from employee-facing communications to external industry platforms.
• Lead the development of keynote remarks, speeches, and talking points for the CEO and executive leadership at industry events, conferences, and other high-visibility platforms, ensuring each moment reinforces our broader narrative and business priorities.
• Manage the writing of, bylines, op-eds, and other executive-voiced content, capturing each leader's authentic point of view while ensuring quality, consistency, and relevance to the audience.
• Build a disciplined executive communications process, including message development, drafting, review, and delivery, so our leaders show up prepared and credible in every setting.

Requirements

• 20+ years of institutional financial services industry expertise, with the ability to understand changing market dynamics and translate them into communications strategy.
• A prolific, versatile writer and communicator, able to engage both internal and external stakeholders and articulate complex topics with clarity and precision.
• Demonstrated experience in executive communications, including speechwriting for senior leaders at industry events and conferences, and ghostwriting bylines and thought leadership content in an authentic executive voice.
• Deep experience in reputation and earned media, including leading crisis and corporate communications across both public relations and social media.
• Demonstrated ability to serve as a trusted advisor to a CEO and executive leadership, with the judgment, discretion, and presence to earn that trust and hold it.
• Experience leading enterprise content and thought leadership strategies within complex, global organizations.
• Demonstrated ability to partner across communications, marketing, research, and business teams to drive aligned messaging and measurable outcomes.
• Strong understanding of content governance, editorial strategy, audience engagement, analytics, and AI-enabled content capabilities.
• Experience working in a large, complex, global organization with multiple legal entity structures and business lines, and deep fluency in the controls that come with operating in a highly regulated industry.
• A strong, disciplined leader and builder of diverse, collaborative teams, with a genuine commitment to elevating the skills and craft of the people they lead.

Benefits

• Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
• For a full overview, visit https://hrportal.ehr.com/statestreet/Home .