Responsibilities

• In this highly visible global role, you will become the voice of the customer within the innovation process.
• You'll develop strong relationships with leading healthcare professionals and key opinion leaders across international markets, creating a deep understanding of clinical needs, treatment challenges and future opportunities.
• You will lead customer insight activities and translate diverse viewpoints, market dynamics and clinical feedback into clear strategic recommendations.
• Partnering closely with R&D and cross functional stakeholders, you'll help define future product concepts, target product profiles and innovation roadmaps that support long term business growth.
• As opportunities move through the development process, you will act as a trusted advisor who brings people together, challenges thinking when required and ensures customer needs remain at the heart of investment and product development decisions.

Requirements

• - Significant experience within the medical device industry, ideally gained in areas such as upstream marketing, customer insight, product strategy, innovation management, product management, market development or adjacent functions.
• - Proven ability to engage healthcare professionals, surgeons, clinicians and key opinion leaders to uncover meaningful customer insights and translate those insights into product development opportunities, strategic recommendations and business cases.
• - Experience working closely with innovation, product development or R&D teams, helping to shape future products by translating customer, market and clinical needs into clear requirements and priorities.
• - Strong commercial and analytical judgement with the ability to interpret complex information, identify patterns and opportunities, and convert insight into compelling recommendations that influence decision making.
• - Exceptional stakeholder management and influencing skills, with the confidence to collaborate with and constructively challenge senior leaders whilst building alignment across marketing, commercial, R&D and operational functions.
• - Experience operating within global or multinational organisations would be advantageous, particularly where customer insight, innovation and product development are closely connected.
• - Significant experience within the medical device industry, ideally gained in areas such as upstream marketing, customer insight, product strategy, innovation management, product management, market development or adjacent functions.

Preferred

• Experience operating within global or multinational organisations would be advantageous, particularly where customer insight, innovation and product development are closely connected.

Benefits

• Your Future: Generous annual bonus and pension Schemes, Save As You Earn share options, and a car allowance.
• Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities!
• Your Wellbeing: Private Health and Dental plans, Healthcare Cash Plans, Income Protection, Life Assurance and much more.
• Flexibility: Hybrid Working Model (For most professional roles).
• Training: Hands-On, Team-Customised, Mentorship.
• Extra Perks: Discounts on Gyms and fitness clubs, Salary Sacrifice Bicycle and Car Schemes and many other Employee discounts.