Responsibilities

• Ensure content is accurate, complete, easy to understand and engaging
• Collaborate on, edit written and multimedia content built by Washington Immigrant Information Center team
• Define, implement, and monitor digital advertising campaigns – both paid and organic
• Publish relevant and appropriate content on the Washington Immigrant Information Center digital platforms
• Monitor traffic and other feedback emanating from Washington Immigrant Information Center platform
• Contribute to the communication strategy in collaboration with the Information & Referral Services Manager
• Use the translation-management software and other tools to prepare content for publication
• Continuously ensure that the editorial content is up to date
• Review and track metrics to adapt messaging and resources, based on the engagement of users and the feedback provided by those who visit our website and social media sites
• Continuously monitor web and social media performance indicators, review, and track metrics within Zendesk, flag criticalities, and propose improvements to the communication and marketing strategy

Requirements

• BA/BS or equivalent experience in multimedia journalism, digital communications, or relevant field.
• Minimum 2+ years of reporting, writing, or editing experience
• Minimum 2+ years of digital content management experience, including for online platforms and social media
• Knowledge of graphic design software (Canva or Adobe Products) preferred Knowledge of SEO best practices and experience using CMS.
• Knowledge of immigration and refugee issues; previous work experience in the immigration field desired.
• Exceptional writing, editing, and proofreading skills with a keen eye for detail.
• Excellent communication and collaboration skills.
• Strong interpersonal skills and high emotional intelligence.
• Ability to work independently with remote management.
• Fluency in English required,

Benefits

• 10 paid sick leave
• 10 U.S. holidays
• 20-25 generous paid time off based on role and tenure
• medical insurance starting at $163/month
• dental starting at $6.50/month
• vision starting at $5/month
• flexible spending accounts (healthcare, dependent care, and commuter)
• a 403(b) retirement savings plan with employer match (immediate vesting) along with a non-elective employer contribution based on age and years of service (3-year vesting)
• disability and life insurance
• an Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families.