Responsibilities

• Build a deep understanding of each client’s brand, audience, and objectives
• Lead discovery conversations and guide clients toward clear, thoughtful gifting strategies
• Act as a trusted partner; someone clients rely on for both perspective and follow-through
• Present ideas confidently and clearly, both virtually and in person
• Strengthen relationships over time, contributing to long-term account growth
• Translate client needs into creative, experience-aligned gifting solutions
• Lead sourcing efforts across a wide range of products, including opportunities to support onsite experiential gifting environments (e.g., gifting suites, curated displays, or in-event moments) when part of the broader program
• Contribute to how gifting comes to life within a space; considering product mix, presentation, and overall guest experience where applicable
• Partner with internal teams and vendor network to develop cohesive, well-considered proposals that account for both creative vision and executional feasibility
• Guide clients through selection, pricing, and approvals with confidence and clarity

Requirements

• 6+ years in a client-facing role within gifting, promotional products, or a related space
• 2+ years leading gifting product programs end-to-end, from strategy and sourcing through execution
• Proven ability to manage budgets, vendors, and multiple concurrent projects
• Strong communication skills; clear, concise, and persuasive
• Highly organized with strong attention to detail
• Comfortable operating in a fast-moving environment with shifting priorities
• Natural curiosity and awareness of trends within gifting, product, and brand experience

Preferred

• You’re a strong listener; you ask the right questions and pick up on what’s not being said
• You bring a strategic lens, not just execution; you connect ideas back to client goals
• You’re able to take a concept and drive it through to completion with consistency and detail
• You’re comfortable managing multiple complex projects without losing organization or quality
• You show up with a polished, credible presence; clients trust you and feel confident in your guidance
• You balance creative thinking with disciplined execution
• You’re collaborative, adaptable, and motivated to figure things out