Gifting Experience Account Manager

USA (Hybrid)

Salary Not AvailableMid Level6+ years expFull time

Posted 3 months ago

Job Summary

Own client gifting programs from discovery to final delivery, translating brand and event goals into experiential gifting that drives relationship growth and cross-sell opportunities.

  • Client Impact Ownership: Lead discovery, gifting strategy, sourcing, and end-to-end execution for high-impact programs.
  • Partner & Delivery: Align internal teams and vendors to deliver cohesive, feasible proposals and on-time delivery.
  • Experience Focus: Shape product mix, presentation, and guest experience to integrate with events or experiences.

Job Description

Responsibilities

  • Build a deep understanding of each client’s brand, audience, and objectives
  • Lead discovery conversations and guide clients toward clear, thoughtful gifting strategies
  • Act as a trusted partner; someone clients rely on for both perspective and follow-through
  • Present ideas confidently and clearly, both virtually and in person
  • Strengthen relationships over time, contributing to long-term account growth
  • Translate client needs into creative, experience-aligned gifting solutions
  • Lead sourcing efforts across a wide range of products, including opportunities to support onsite experiential gifting environments (e.g., gifting suites, curated displays, or in-event moments) when part of the broader program
  • Contribute to how gifting comes to life within a space; considering product mix, presentation, and overall guest experience where applicable
  • Partner with internal teams and vendor network to develop cohesive, well-considered proposals that account for both creative vision and executional feasibility
  • Guide clients through selection, pricing, and approvals with confidence and clarity

Requirements

  • 6+ years in a client-facing role within gifting, promotional products, or a related space
  • 2+ years leading gifting product programs end-to-end, from strategy and sourcing through execution
  • Proven ability to manage budgets, vendors, and multiple concurrent projects
  • Strong communication skills; clear, concise, and persuasive
  • Highly organized with strong attention to detail
  • Comfortable operating in a fast-moving environment with shifting priorities
  • Natural curiosity and awareness of trends within gifting, product, and brand experience
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Augeo

3.0 Glassdoor

Augeo is a global leader in engagement platform technologies and data-driven experiences that foster people connections and cultivate brand advocates worldwide.Utilizing proven strategies and innovative technologies, we elevate engagement and strengthen relationships for our clients through flexible and scalable solutions:• Workplace Engagement — Supercharge workplace engagement and redefine retention strategies with the ultimate employee experience platform.• Experiential — Deliver transformative, data-powered experiences through strategy and design, interactive storytelling and shared social communities.• Social Activation — Captivate consumers across the leading social platforms through brand advocacy, advertising optimization and data collaboration.• Customer Loyalty — Incentivize loyalty through advanced personalization, gamified experiences, hyper-relevant offers and meaningful benefits.• Tokenized Loyalty — Elevate existing loyalty ecosystems through dynamic tokenized rewards and personalized cross-channel experiences.With more than 45 years of experience, Augeo serves hundreds of clients including 100+ Fortune Global 500 companies, representing millions of people across the globe through our proprietary platform technology. Our mission is inspiring people to achieve more—one interaction, transaction and experience at a time. For more information, visit www.augeomarketing.com.© 2025 Augeo Affinity Marketing

Founded in 1999
St Paul, Minnesota, USA
455 employees (46 in marketing)
51% recommend to a friend
54% CEO approval

Traffic Signals

Monthly Visitors
5.3K
Monthly Google Ads Budget
$29.1K
Traffic Source Mix
Search
30.2%
Direct
55.2%
Referral
5.5%
Social
7.8%
Paid
1.2%

Headcount Trend

Current headcount: ~455