Responsibilities

• Partnering with others to develop, test, and deploy customer journeys.
• Assessing product and strategy objectives, platform capabilities and data needs.
• Collaborating and communicating clearly and effectively with stakeholders and partners on complex global projects to ensure that operational plans, deliverables and risks are properly addressed and aligned.
• Monitoring and optimizing campaign performance for operational integrity.
• Identifying and communicating issues to internal teams.

Requirements

• Experience with CRM or ESP platforms, such as Salesforce Marketing Cloud/ExactTarget, Braze, Oracle Responsys, and understanding of audience targeting (ie SQL)
• Lifecycle marketing experience, including experience building and launching acquisition and engagement campaigns or new features
• Quality or UAT Testing experience

Preferred

• Excellent attention to detail
• Great organizational skills
• Innovative
• Proactive and thoughtful
• Resourceful
• Ability to adapt to changing situations and roadblocks
• Ability to work well on a team and partner with others
• Bachelor’s degree or equivalent work experience preferred