Full Time Meta Lab Retail Experience Expert

Scottsdale, AZ (On-site)

Salary Not AvailableMid Level2+ years expFull time

Posted 3 weeks ago

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Job Summary

Own in‑store product storytelling and demos for wearable and mixed reality tech, turning demos and POS interactions into sales and customer engagement.

  • Product Expertise: Own the wearable/AR VR product story and translate features into real customer value.
  • Demos & Experience: Deliver immersive experiences that show practical use cases in play, learning, work, and exploration.
  • Shop Flow & Ops: Guide transactions at POS and keep displays clean, functional, and engaging.

Job Description

Responsibilities

  • Become the go‑to product expert! Build a deep understanding of our client’s wearable and mixed‑reality products—including accessories—and confidently articulate their features, benefits, and real-world impact to every customer
  • Deliver unforgettable demos. Create immersive, hands-on experiences that showcase how mixed reality and wearable technology can transform the way customers play, learn, work, and interact with the world around them
  • Support seamless purchases. Guide customers through transactions using our client's Point of Sale (POS) system to ensure a smooth, efficient buying experience
  • Drive results. Consistently meet or exceed sales goals and key performance indicators. When targets fall short, partner with the Retail Manager to build action plans that get results
  • Keep the experience running smoothly. Execute daily operational tasks—including opening and closing procedures—and ensure all interactive displays are functioning, clean, and engaging for customers
  • Bring positive team energy. Arrive on time with a proactive, can-do attitude, ready to support team goals, collaborate, and contribute to a high-performance environment
  • Be adaptable. Perform additional duties as needed to support store operations and deliver exceptional customer experience

Requirements

  • High School Diploma or equivalent
  • 2+ years of customer-facing experience in retail
  • Familiar with AR/VR technology
  • Extremely strong interpersonal communication - written, verbal, and on camera
  • Must be results and detail-oriented
  • Possess a passion for technology and innovation
  • Ability to ask effective questions and be an active listener
  • High level of initiative and self-motivation with a continued drive to learn
  • Able to work well in a team environment
  • Must have reliable transportation to get to and from work on time

Benefits

  • Weekly pay schedule and early wage access – get paid when you need it
  • Health and wellness benefits plans
  • Paid time off and holidays
  • Paid training
  • 401(k) with employer matching
  • Referral bonus
  • Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs

Headcount Trend

Current headcount: ~41

Marketing Team

Marketing Team Size
11 (27% of company)
Marketing Roles Posted (Last 30 Days)
8

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