Responsibilities

• Client & Guest Experience Leadership
• Meetings, Events & Hospitality Coordination
• Team Development & Collaboration
• Workspace Management & Hybrid Support
• Technology Engagement & Innovation
• Operational Excellence
• Proactive Support to On-Site Manager

Requirements

• High school diploma or equivalent
• Minimum 3 years’ Concierge and/or reception experience in a customer service environment, legal or financial services industries preferred
• 1 year or more experience working on a reception desk for a blue-chip company within a busy office environment
• Intermediate Microsoft Office Word and Excel skills
• Basic Microsoft PowerPoint skills
• Prior experience working with vendors preferred
• Outstanding guest services skills
• Excellent and sophisticated communication skills, both verbal & written
• Good time management skills
• Good knowledge and understanding of telephone system

Preferred

• Prior experience working with vendors preferred
• Operational experience working at prestigious events preferred

Benefits

• RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance and employer/partner discounts.