Responsibilities

• Greet and welcome patients upon arrival, ensuring a positive first impression.
• Manage check-in and check-out processes efficiently while maintaining accurate guest records.
• Handle patient inquiries and requests promptly.
• Comprehensive knowledge of clinic services as well as package and membership structure.
• Maintain the front desk area in a clean and organized manner.
• Retail inventory management.
• Social media content generation.
• Focused efforts on networking and collaborative business outreach.

Requirements

• Front Desk or Customer Service Experience
• Demonstrable evidence of experience with social media content creation and management.
• Strong background in hospitality, customer service, or retail.
• Proficient phone etiquette skills.
• Previous experience in front desk operations is an asset.
• Social media management and content generation.
• Ability to work collaboratively within a team while also being self-motivated.
• Excellent problem-solving skills with a keen attention to detail.

Preferred

• A background in social media and/or marketing is strongly preferred.
• Established networking assets is additionally valuable.
• Paid hours may occasionally include marketing and collaboration events with the team.