Responsibilities

• Greet visitors and clients warmly, providing excellent customer service and directing them appropriately
• Manage incoming calls, emails, and inquiries efficiently, ensuring prompt responses
• Maintain a tidy and organized reception area that reflects our professional image
• Develop, schedule, and publish engaging content across various social media platforms
• Design eye-catching graphics and visuals utilizing Adobe Photoshop, Illustrator, or Creative Suite to support marketing campaigns
• Monitor social media channels through social listening techniques to gauge audience sentiment and engagement
• Implement SEO strategies by conducting keyword research and optimizing content for search engines
• Track website traffic and social media analytics using Google Analytics and web analytics tools to measure campaign effectiveness
• Coordinate with the marketing team on branding initiatives, public relations efforts, and promotional activities including Facebook Advertising campaigns
• Manage relationships with followers, partners, and influencers to enhance brand visibility and reputation

Requirements

• Proven experience in front desk operations or administrative support roles demonstrating excellent interpersonal skills
• Familiarity with social media management tools such as Hootsuite or Buffer
• Strong graphic design skills using Adobe Photoshop, Illustrator, or Adobe Creative Suite applications
• Knowledge of SEO best practices, keyword research, Google Analytics, and web analytics tools
• Experience in digital marketing campaigns including Facebook Advertising and branding initiatives
• Ability to create compelling visual content through photography or video editing software such as Adobe Premiere or similar tools
• Exceptional proofreading skills with attention to detail in all written communications

Preferred

• Prior experience managing social media accounts for a business or organization is highly preferred