Marketing & Events Intern (f/m/d) - Remote in the US (Boston, MA area; Part-time)
Synera
USA (Remote)
In-housePart-timeIntern/new grad
7 hrs ago
Front Desk Coordinator / Executive Assistant / Marketing & Events Specialist
Cary, NC (On-site)
$17/hr – $24/hrEntry Level3+ years expPart time
Posted 5 weeks ago
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Job Summary
Own the front desk experience and multi-channel care coordination for a luxury aesthetic practice while backing executive support and marketing operations that drive patient conversion and retention.
- Front Desk & Patient Experience: Own the patient welcome, scheduling, and concierge-level communications to shape the first impression and ongoing patient flow.
- Assistant Patient Care Coordination: Own consultations, treatment planning, financing discussions, and post-visit follow-through to move inquiries into booked procedures.
- Marketing & Social Media: Own content creation and online presence to support branding and patient acquisition while coordinating campaigns and testimonials.
Job Description
Responsibilities
- Front Desk & Patient Experience: Serve as the first point of contact for patients and guests
- Front Desk & Patient Experience: Answer phones, schedule appointments, and manage patient communications
- Front Desk & Patient Experience: Check patients in and out while maintaining a luxury concierge-level experience
- Front Desk & Patient Experience: Handle patient inquiries with professionalism, discretion, and warmth
- Front Desk & Patient Experience: Coordinate consultations, treatment schedules, and follow-up communications
- Front Desk & Patient Experience: Maintain a welcoming, organized, and immaculate reception area
- Assistant Patient Care Coordinator: Willingness to train as a backup Patient Care Coordinator, as needed, helping guide patients through every stage of their aesthetic journey, from initial inquiry through post-procedure follow-up
- Assistant Patient Care Coordinator: Coordinate consultations, treatment plans, financing discussions, scheduling, and patient communications
- Assistant Patient Care Coordinator: Build strong relationships with patients to ensure a personalized, concierge-level experience, serving a trusted resource
- Assistant Patient Care Coordinator: Follow up with prospective patients to answer questions, provide education, and assist with scheduling treatment plans
Requirements
- 3+ years of experience in a professional administrative, executive assistant, medical office, luxury hospitality, or customer-facing role
- Strong computer skills including Microsoft Office, Google Workspace, Canva, social media platforms, and CRM/scheduling software
- Outstanding communication and customer service skills
- Excellent organizational and multitasking abilities
- Professional appearance and demeanor
- Ability to work independently and take initiative
- Strong attention to detail and follow-through
Preferred
- Experience in a plastic surgery, aesthetics, dermatology, cosmetic dentistry, medical spa, or luxury wellness setting
- Event planning experience
- Social media content creation experience
- Marketing and promotional design experience
- Familiarity with patient management software and EMR systems
- Experience with skincare, injectables, laser treatments, or cosmetic procedures
Benefits
- Employee discount
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