Freelance Copywriter

New York City, NY (On-site)

$98K/yr – $122K/yrMid Level3+ years expFull time

Posted 6 hrs ago

Job Summary

Own U.S.-focused copy strategy and execution across in-store, digital, and owned channels, ensuring brand voice alignment with U.S. retail context; collaborate with content, retail, and visual merchandising teams; maintain a U.S. copy style guide and messaging library; stay current on digital trends and adapt copy for platforms.

  • Own U.S. copy strategy and execution across in-store, digital, and owned channels
  • Collaborate across content, retail, and visual merchandising teams to integrate copy with visuals and layouts
  • Develop and maintain U.S. copy style guide and messaging library

Job Description

Responsibilities

  • Messaging -- Ensure all copy across all content reflects a U.S. retail and cultural lens — grounded in the moments, mindsets, and motivations that resonate with the U.S. consumer
  • Collaborate with the content lead to ensure copy and visual storytelling are integrated from concept through to final asset delivery
  • Maintain alignment with global brand voice principles while ensuring U.S. copy feels native, not translated
  • Flag and resolve copy that is misaligned with U.S. consumer expectations or retail context through the opt-out and substitution process
  • In-Store Copy & Retail Experience Writing -- Write all copy for U.S. in-store environments, delivering clear, engaging language that guides the consumer and brings the brand to life at point of sale, including: Destination signage and wayfinding copy; Feature and hero wall messaging and product storytelling narratives; Product education copy — fit guides, usage context, key benefits, and differentiators; Promotional and seasonal collateral text
  • Strike the right balance between brand storytelling and practical consumer guidance — helping shoppers make informed, confident decisions without losing the brand voice
  • Work closely with retail and visual merchandising teams to ensure copy integrates seamlessly with in-store layouts and consumer flow
  • Digital & Owned Copy & Channel Content -- Produce copy for U.S. digital marketing as well as owned (email, push, SMS) channels, optimized for platform, format, and consumer intent, including: Adapt copy length, tone, and format for digital/online while maintaining a consistent brand voice and campaign narrative thread
  • Stay current on U.S. digital content trends, platform best practices, and consumer language to keep copy fresh, relevant, and effective
  • U.S. Copy Style Guide & Messaging Infrastructure -- Develop and maintain a U.S. copy style guide that defines brand voice, tone variations by context, grammar and formatting conventions, and U.S.-specific language preferences

Requirements

  • Degree in Marketing, Communication, or related field (or equivalent experience)
  • Highly structured, with ability to manage many parallel tasks
  • Strong linguistic skills
  • Proficiency in creative and office software tools
  • Fluent in English and at least one local language (in multi language Sales markets at least two local languages is preferred)
  • Minimum 3 years’ experience in content management, as well as copy editing and proofreading (preferably within fashion industry)
  • Experience managing content for media platforms

Preferred

  • Fluent in English and at least one local language (in multi language Sales markets at least two local languages is preferred)
H&M logo

H&M

At H&M, we welcome you to be yourself and feel like you truly belong. Help us reimagine the future of an entire industry by making everyone look, feel, and do good.We take pride in our history of making fashion accessible to everyone and led by our values we strive to build a more welcoming, inclusive, and sustainable industry. We are privileged to have more than 120,000 colleagues, in over 75 countries across the world. That’s 120 000 individuals with unique experiences, skills, and passions. At H&M, we believe everyone can make an impact, we believe in giving people responsibility and a strong sense of ownership. Our business is your business, and when you grow, we grow.

Founded in 1947
Stockholm, Stockholm County, SWE
80K employees (10,595 in marketing)

Salaries

Posted range

$98K/yr – $122K/yr

Taken straight from the job posting.

See all H&M salaries

Funding

Total Funding
$1.2M
Last Raise
$1.2M
Grant, 8 years ago

Funding History

  • Mar 2018
    Grant • $1.2M

Traffic Signals

Monthly Visitors
90.1M
Monthly Google Ads Budget
$42.9K
Traffic Source Mix
Search
47.6%
Direct
46.7%
Referral
2.6%
Social
2%
Paid
0.9%

Headcount Trend

Current headcount: ~80.4K
H&M logo

Freelance Copywriter

H&M · New York City, NY · On-site