Founding Content and Growth Lead

San Francisco, CA (Hybrid)

$138K/yr - $170K/yr (Est.)Senior LevelFull time

Posted 4 weeks ago

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Job Summary

Own audience growth and content amplification for a mortgage-technology audience, with direct CEO collaboration and rapid growth experiments to prove what moves buyers.

  • Distribution & Content: Build and optimize channel strategy across X, LinkedIn, and relevant communities with opinionated mortgage content and data-driven formats.
  • Founder Presence: Co-create content with the CEO that broadens reach to customers, talent, and investors while maintaining your own personal visibility.
  • Experiments & Earned Media: Run end-to-end growth tests with autonomy, and cultivate channels, writers, and influencers in mortgage and fintech to accelerate signal over activity.

Job Description

Responsibilities

  • Distribution: Build Pylon's audience from the ground up across X, LinkedIn, and wherever the conversation is actually happening. Own the channel strategy, grow the following, figure out what works and do more of it.
  • Content: Create content that earns attention: opinionated takes on the mortgage industry, showcasing our team and customers, original data and research, formats no one in this space has tried yet. You know the difference between a post that gets polite engagement and one that actually makes people think differently.
  • Founder presence: Work directly with our CEO to build his presence alongside your own. You'll help translate what Pylon knows about the mortgage industry into content that reaches customers, talent, and investors.
  • Experiments: Run growth experiments end-to-end: hypothesis, test, read the results, share what you learned. You'll have the budget and autonomy to test fast. Signal is more important than activity.
  • Community and earned media: Identify and activate the channels where our buyers actually are: communities, newsletters, podcasts, events. Build relationships with the writers, operators, and influencers who shape how people in mortgage and fintech think about infrastructure.
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Pylon

Pylon is the modern alternative to Zendesk, optimized for B2B. We bring together everything a post-sales team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, AI knowledge base, AI agents, account intelligence, customer marketing, and more.

Founded in 2022
San Francisco, California, USA
99 employees (9 in marketing)