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Pylon

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Company overview

Pylon is the modern alternative to Zendesk, optimized for B2B. We bring together everything a post-sales team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, AI knowledge base, AI agents, account intelligence, customer marketing, and more.
Founded in 2022
San Francisco, California, USA
99 employees (9 in marketing)
usepylon.com?utm_source=linkedin&utm_medium=company-profile-page

Salaries

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People

Marketing leadership

Brett Byron
Brett Byron
VP of Growth & Marketing
At the company for 1 year 10 months
Brandon Nolte
Brandon Nolte
Marketing Lead
At the company for 2 years 7 months

Headcount trend

Company growth over the last 12 months

Funding

Total funding

$51.3M

Last raise

$31M

Series B, 7 months ago

Funding history

Aug 2025

Series B Pylon · $31M

Aug 2024

Series A Pylon · $17M

Jul 2023

Seed Round Pylon · $3.2M

Apr 2023

Pre Seed Round Pylon · $125K

Audience

Monthly website visitors
222K
Month over month-0.6%
Quarter over quarter+47.3%
Top sourceDirect (58.6%)
Ad budget per month$852.1K
Average search rank52.3
Traffic source mix
Direct
58.6%
Search
28.2%

News

Blacksmith Raises $10M to Unblock AI Development with Fast CI for GitHub Actions
Sep 18, 2025 • Morningstar.com
A group of young people in their early 20s in Silicon Valley have given up alcohol and entertainment, and their only belief is a trillion-dollar market value.
Sep 15, 2025 • 36kr.com
I'm spending $170,000 to take my startup to Hawaii for the week. It's worth it.
Sep 7, 2025 • Business Insider

Links

usepylon.com?utm_source=linkedin&utm_medium=company-profile-pageLinkedInCrunchbaseX (Twitter)

Loading insights...

Headcount +126.7% year over year
Referral
10.2%
Social
2%
Paid referral
0.8%

LinkedIn followers

Follower count and growth

Total followers

30.6K

12-mo growth

+82.9%

Monthly growth

+3.7%

Pylon insights

Company and marketing-team signals from saved company data and employee profiles. Use this before you apply, interview, or negotiate.

Founded
2022
Headquarters
San Francisco, California
Employees
51-200
126.7% growth last 12mo
Marketing team
9
9% of company
6 saved employee profiles are linked to this company.

Company stability and risk

Shows a quick risk view from growth, funding age, and news.

Main result
Low risk
Series B–like · Growing 126.7% last 12 months · Young company · Recently funded
Trend
2021-06-28 -> 2025-12-15
Headcount (12 months)
+126.7%
Last funding round
7 months ago
Negative news (120 days)
0
Risk score0/7

Website traffic

Shows traffic size, change, and traffic sources.

Monthly website visitors
222K
Month over month-0.6%
Quarter over quarter+47.3%
Top sourceDirect (58.6%)
Traffic source mix
Direct
58.6%
Search
28.2%
Referral

Competitors and search

Shows competitors and key search metrics in one view.

Main result
4 competitor sites
Search traffic: 5.3K organic clicks / 111.5K paid clicks
Organic competitors
0
Paid competitors
0
Keyword change
+468
Ad budget per month
$852.1K
Average search rank
52.3

G2 quick view

Shows G2 rating and review trend.

Main result
0 / 5
— reviews saved
Reviews month over month
—
Reviews quarter over quarter
—
Reviews year over year
—

LinkedIn followers

Shows follower count and growth.

LinkedIn followers

Follower count and growth

Marketing team size

Shows saved marketing team size.

9
9% of the company • 6 saved marketing people

First hire or larger team

Shows if this looks like one hire or a bigger team.

Looks like larger team
Based on saved marketing team size: 9.

Funding

Shows saved funding data.

Total funding
$51.3M
Last raise
Series B
7 months ago
Funding details
Amount raised
$51.3M
Last round
Series B
Last fundraise
7 months ago

News

Shows saved company news.

Blacksmith Raises $10M to Unblock AI Development with Fast CI for GitHub Actions
Sep 18, 2025 • Morningstar.com
A group of young people in their early 20s in Silicon Valley have given up alcohol and entertainment, and their only belief is a trillion-dollar market value.
Sep 15, 2025 • 36kr.com
I'm spending $170,000 to take my startup to Hawaii for the week. It's worth it.
Sep 7, 2025 • Business Insider
10.2%
Social
2%
Paid referral
0.8%

Total followers

30.6K

12-mo growth

+82.9%

Monthly growth

+3.7%

Open positions13 open marketing positions

Pylon logo

Founding Content and Growth Lead

Pylon

San Francisco, CA (Hybrid)

$138K/yr - $170K/yr (Est.)In-houseFull-timeSenior level
3 months ago
Pylon logo

Founding Content and Growth Lead

Pylon

San Francisco, CA (Hybrid)

$138K/yr - $170K/yr (Est.)In-houseFull-timeSenior level
3 months ago
Pylon logo

Content Marketer

Pylon

San Francisco, CA (On-site)

In-houseFull-timeMid level3+ years exp.
4 months ago
Pylon logo

Content Marketer

Pylon

Boston, MA (On-site)

In-houseFull-timeMid level3+ years exp.
4 months ago
Pylon logo

Content Marketer

Pylon

Provo, UT (On-site)

In-houseFull-timeMid level3+ years exp.
4 months ago
Pylon logo

Content Marketer

Pylon

Denver, CO (On-site)

In-houseFull-timeMid level3+ years exp.
4 months ago
View all 13 jobs