Company overview

Pylon is the modern alternative to Zendesk, optimized for B2B. We bring together everything a post-sales team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, AI knowledge base, AI agents, account intelligence, customer marketing, and more.
Founded in 2022
San Francisco, California, USA
99 employees (9 in marketing)

Salaries

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People

Headcount trend

Company growth over the last 12 months

Headcount +126.7% year over year

Funding

Total funding

$51.3M

Last raise

$31M

Series B, 7 months ago

Funding history

Aug 2025

Series B Pylon · $31M

Aug 2024

Series A Pylon · $17M

Jul 2023

Seed Round Pylon · $3.2M

Apr 2023

Pre Seed Round Pylon · $125K

Audience

Monthly website visitors
222K
Month over month-0.6%
Quarter over quarter+47.3%
Top sourceDirect (58.6%)
Ad budget per month$852.1K
Average search rank52.3
Traffic source mix
Direct
58.6%
Search
28.2%
Referral
10.2%
Social
2%
Paid referral
0.8%

LinkedIn followers

Follower count and growth

Total followers

30.6K

12-mo growth

+82.9%

Monthly growth

+3.7%

News

Links