Responsibilities

• Host lively live streaming sessions showcasing sports cards, memorabilia, and related products to engage viewers and drive sales.
• Promote products effectively through compelling product demos, storytelling, and in-depth knowledge of retail store offerings.
• Manage social media platforms by creating engaging content, responding to comments, and building a loyal online community.
• Collect data on viewer engagement, sales conversions, and customer preferences to inform marketing strategies.
• Build strong customer relationships by providing exceptional in-person and virtual customer service during streams and events.
• Represent the brand confidently at local events, trade shows, and community gatherings to enhance visibility and foster customer loyalty.

Requirements

• Previous experience in food service or retail environments demonstrating excellent customer service skills.
• Strong data collection abilities to track viewer analytics, sales metrics, and customer feedback.
• Proven social media management experience with a focus on content creation and audience engagement.
• Bilingual skills are a plus for connecting with diverse customer bases.
• Experience in event marketing or promoting products at live or virtual events.
• Exceptional communication skills with the ability to speak confidently in public settings and during live streams.
• Knowledge of retail store product offerings related to sports cards or collectibles is preferred.
• Technical proficiency with streaming platforms, social media tools, and basic video/audio equipment setup.
• Ability to handle sales objections professionally while promoting products enthusiastically.
• In-person customer service experience that emphasizes relationship building and brand representation.

Benefits

• Flexible schedule