Responsibilities

• Franchisee Consulting & Advising: Serve as the primary client success contact, guiding franchise owners through digital marketing concepts and empowering them to grow local market share.
• Strategic Growth & Roadmapping: Conduct discovery calls with business owners to align their budgets with high-ROI digital strategies, including Local SEO, Paid Ads (PPC), and Content Marketing.
• Performance Analytics & Auditing: Perform regular digital media reviews to analyze website presence, identify growth gaps, and recommend campaign optimizations.
• Cross-Functional Collaboration: Partner with our internal graphic design, copywriting, and media teams to deliver custom local campaigns, brand assets, and case studies.
• Process Optimization: Help refine our client onboarding workflows and training systems as our agency and franchise network scale.

Requirements

• Exceptional written and verbal communication skills with a natural ability to build trust quickly.
• Ability to translate technical digital concepts into clear, actionable business advice for small business owners.
• Strong time management, detail-oriented project tracking, and high personal accountability.
• A curious, continuous-learner mindset regarding search engine mechanics, social media strategies, and digital strategy.

Preferred

• 1–3 years in client-facing environments (Account Management, Customer Success, Sales, Retail, or Hospitality).
• Basic foundational understanding of digital marketing (Local SEO, Google Ads, Meta Ads, or Web Analytics).
• Experience working directly with small business owners or within a franchise model.

Benefits

• Compensation:  $60,000/year base salary with weekly payroll.
• Retirement:  401(k) matching after 1 year.
• Time Off:  Unlimited PTO.
• Health & Wellness:  Comprehensive Medical, Dental, and Vision coverage.
• Culture:  Award-winning culture in a modern office with a stocked kitchen, outdoor patio, bi-weekly catered team lunches, and quarterly team-building events!