Responsibilities

• Delivers against all aspects of the PLUS Media Management program, ~45 hotels across the highest-paid media program tier. This includes:
• Ensures effective client communication
• Schedules and leads all client calls throughout the program period.
• Collects information from hotels regarding needs and expectations and answers questions about the program, digital channels, and Marriott initiatives.
• Ensures appropriate documentation is delivered throughout program engagement.
• Monitors the impact of the program versus goals and proactively communicates with clients about the need for changes in strategic direction.
• Manages program deliverables within expected timelines
• Coordinates with the operations team, client services team, and relevant external stakeholders to guarantee all program deliverables are executed on time.
• Review all client deliverables to ensure that they are on strategy and meet quality expectations.
• Establishes digital key performance indicators (KPIs) and adjusts program strategy and tactics based on client needs.

Requirements

• 2 – 4+ years’ experience in an online agency or related client services position is required, or equivalent experience
• 2 – 4+ years’ experience in implementing digital strategies or equivalent experience
• Bachelor’s degree in marketing or related field or equivalent experience/certification

Preferred

• Proven track record in digital paid media and/or digital marketing systems

Benefits

• All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.
• Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.
• Washington Applicants Only : Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.
• Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.