Field Support Consultant

Lakewood, CO (On-site)

Salary Not AvailableMid Level3+ years expFull time

Posted 2 months ago

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Job Summary

Own onboarding, mentorship, and enablement for franchise partners to launch strong operations, lift sales performance, and foster a collaborative owner community.

  • Onboarding & Training: Guide franchisees through sales systems, playbooks, and local marketing for a solid launch.
  • Peer Coaching: Act as a trusted advisor to troubleshoot bottlenecks, refine pitches, and grow owner confidence.
  • Culture & Enablement: Sustain a collaborative, high-energy environment and drive practical SOP adoption across owners.

Job Description

Responsibilities - Onboard and Train: Guide new franchisees through the NTV360 sales systems, operational playbooks, and local marketing strategies to ensure a strong launch. - Peer-to-Peer Mentorship: Act as a trusted advisor and sounding board for franchise owners, helping them troubleshoot sales bottlenecks, refine their pitches, and build business confidence. - Culture Bridge: Maintain a highly collaborative, supportive, and motivating relationship with a diverse, energetic demographic of franchise owners. - Process Enablement: Help owners implement standard operating procedures through encouragement, clear accountability, and practical, real-world execution. Preferred - Proven Track Record: 3+ years of outside sales experience, sales management, or hands-on business ownership. You’ve "been in the trenches" and speak the language of business operations fluently. - The "Coaching" Mindset: A genuine passion for teaching and watching others succeed. You measure your success by \*their\* growth and milestones, not a personal leaderboard. - Adaptable Communication: Exceptional emotional intelligence and communication skills. You know how to connect with, motivate, and earn the trust of driven entrepreneurs from all generations. - Location: Ability to work consistently out of our Denver, CO office. Benefits - 401(k) - 401(k) 4% Match - Dental insurance - Flexible schedule - Happy hour - Health insurance - On-site gym - Paid time off - Referral program - Vision insurance