Field Outreach and Referral Specialist

Charlotte, NC (Unknown)

$48K/yr – $55K/yrMid LevelFull time

Posted 5 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Drive community outreach and referral development for Milestones Moments ABA to connect families with early intervention.

  • Must-have: Strong interpersonal and communication skills for diverse audiences.
  • Standout: Field-based outreach and representation at events to boost referrals.

Job Description

Responsibilities

  • Identify and develop relationships with pediatricians, schools, clinics, and other potential referral sources
  • Educate community stakeholders about Milestones Moments ABA services and the benefits of early intervention
  • Represent the organization at networking events, health fairs, and community outreach opportunities
  • Serve as the first point of contact for new referrals, providing helpful information and guiding families through the intake process
  • Track referral activity, outreach efforts, and lead conversions using internal systems
  • Collaborate with clinical and intake teams to ensure smooth onboarding for new clients
  • Assist with the development of outreach materials, presentations, and social media content to increase visibility

Requirements

  • Bachelor's degree in marketing, psychology, communications, or a related field preferred but not required
  • Strong interpersonal skills with the ability to build trust and rapport with diverse audiences
  • Excellent verbal and written communication skills; confident public speaker
  • Self-motivated, organized, and comfortable working independently in the field
  • Passion for helping children and families access quality care

Preferred

  • Experience in outreach, business development, or referral generation in a healthcare or behavioral health setting is a plus