Field Communications Senior Manager

Responsibilities

• Create high-impact communication and messaging to support kidney field business goals.
• Proactively identify opportunities for communication optimization through regular field rides, team observations, and performance analysis to enhance field efficiency and effectiveness.
• Work with cross-functional partners to identify, build, and maintain best internal channels to drive communication within the field (i.e. intranet, SharePoint, Teams channels, etc.)
• Plan, write, and post content for applicable communication channels.
• Analyze readership to identify what’s working and not; recommend and deploy adjustments accordingly.
• Serve as a trusted advisor to business partners and field teams, ensuring that field feedback is incorporated into strategic planning and decision-making.
• Lead selects cross-functional projects that enhance field effectiveness, drive business acceleration, and support the successful execution of pipeline launches.
• Utilize reports, processes, dashboards, and internal information and represent it in ways that will be attractive, helpful, and information to the field audience.
• Partner cross-functionally with marketing, training, internal comms, and other teams to share recommendations based on field insights to improve or increase utilization of content developed for field teams.
• Proactively identify and address risks, recommend alternative plans, and influence decision-making to ensure the field is positioned for success.

Requirements

• Proven ability to develop and execute communication plans that drive organizational success.
• Advanced analytical skills to interpret data and measure the effectiveness of communication strategies
• Proven experience in sales operations, field effectiveness, or a related role, preferably within the pharmaceutical or healthcare industry.
• Exceptional communication skills, with the ability to craft clear, actionable updates and performance insights for diverse audiences specifically field teams.
• Demonstrated success in leading cross-functional collaboration and governance, with the ability to align stakeholders and drive initiatives to completion.
• Strategic thinker with a proactive approach to identifying opportunities for optimization and driving continuous improvement.
• Strong understanding of sales processes, analytics, and field team dynamics, with the ability to translate data into actionable insights.
• Bachelor's degree in marketing, communications, or a similar area of focus.
• Typically requires 5+ years of progressive experience in marketing, field leadership, commercial operations, management consulting, or program management within pharma or biotech.
• Strong background in internal communications, field engagement, and commercial strategy.

Preferred

• Experience with brand strategy, pipeline product strategy, and launch planning preferred.

Benefits

• At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.