External Communications Vice President

Responsibilities

• Own the development and execution of a proactive, integrated earned media strategy for Chase's product and technology portfolio.
• Identify and pursue high-impact media opportunities, building a robust pipeline of story angles, and ensuring consistent, strategic message delivery across national, trade, and emerging media
• Anticipate the news cycle, spotting whitespace in the competitive narrative landscape, and positioning Chase as a definitive voice on the future of consumer finance and technology.
• Support Chase's most senior product and technology executives, this includes developing thought leadership platforms, preparing executives for media engagements, events and crafting materials — briefing documents, talking points, op-eds, and press statements — that are authoritative, on-brand, and strategically aligned.
• Cultivate and steward relationships with top-tier technology, business, and consumer finance journalists, editors, and influencers. This requires a genuine understanding of what makes a story compelling in an evolving media landscape and the credibility to engage press as a trusted, reliable source. The role also carries responsibility for issues and reputation management within the PXT scope — providing counsel to leadership and coordinating rapid response when narratives require active management.
• Collaborate with product, engineering, design, legal, compliance, and marketing partners, operate as a strategic communications advisor — embedded in the PXT leadership ecosystem — ensuring communications strategy is integrated early in product development and launch planning, not appended after the fact.
• Set a high bar for craft, strategic thinking, and professional development, foster an inclusive, high-performance culture, mentor emerging talent, and build team capabilities in line with the evolving media landscape, including digital, social, and creator-driven earned channels.

Requirements

• 10+ years of progressive experience in communications, public relations, or journalism, with a meaningful portion of that experience in a leadership capacity.
• A demonstrated track record of developing and executing earned media strategies for complex organizations — technology companies, financial institutions, or large consumer brands — is essential.
• Possess exceptional written and verbal communication skills, the ability to manage competing priorities in a fast-paced environment, and the executive presence to counsel and influence senior leadership with confidence.
• Experience navigating regulated industries and working alongside legal and compliance stakeholders is required.

Preferred

• Experience within financial services, fintech, or enterprise technology is strongly preferred, as is a background that includes both in-house communications leadership and agency or media experience.
• Familiarity with the consumer product development lifecycle — and the ability to identify earned media opportunities within it — is a meaningful differentiator.
• Established network of relationships with top-tier business and technology press, and who have led communications through high-profile product launches or corporate reputation moments.
• A bachelor's degree in communications, journalism, public relations, or a related discipline

Benefits

• We offer comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• Additional details about total compensation and benefits will be provided during the hiring process.