Responsibilities

• Own the practice’s revenue growth—set goals, build pipeline, and close. Drive new business development independently, including identifying prospects, cultivating relationships, and leading pitches from brief through contract, without reliance on executive support to anchor the process.
• Generate organic growth within the existing portfolio by identifying and timing strategic recommendations that align scope expansions to client needs and business moments.
• Build and maintain a visible, active pipeline, with regular reporting on BD activity, prospect conversations, and conversion progress.
• Serve as a senior strategic advisor to the executives at our most important and complex client accounts—not just as a communications partner, but as a trusted business counselor. Advising CMOs, CCOs, and CEOs through high-stakes situations—regulatory developments, market volatility, competitive disruption, M&A activity, leadership transitions, and reputational risk—with the judgment, speed, and discretion those moments require.
• Helping clients make strategic decisions about their narrative, positioning, and market presence, not just executing against a brief. Clients should leave conversations with you thinking more clearly about their business, not just their communications.
• Building relationships deep and trusting enough that executives bring you in before the crisis, before the announcement, and when they’re working through decisions that have a communications dimension. You are a standing member of their inner advisory circle.
• Overseeing the development of integrated communications strategies for clients navigating milestone moments—IPOs, category launches, acquisitions, rebrands—and ensuring the strategic frame is clear before teams begin building.
• Maintaining strong relationships across the portfolio, ensuring quality of service, identifying opportunities for deepened engagement, and serving as the senior escalation point when issues arise.
• Develop thought leadership platforms and programs for clients: from executive positioning and message architecture to content strategy, spokesperson development, and speaker placement.
• Identifying the moments in the market when Mission North and its clients should shape the conversation, and activating the team to get there.

Requirements

• 15+ years of senior communications experience at PR agencies (in-house experience a plus) at fintech or financial services companies, with a demonstrated track record of impact at each level.
• A proven business developer—you have closed and retained clients independently, you maintain a strong and active network of decision-makers across fintech, financial services, insurtech, proptech, and crypto, and you convert relationships into pipeline without prompting or oversight.
• A recognized voice in the fintech and financial services space, with a demonstrated habit of publishing, speaking, and contributing to the conversations that shape the industry. You have a point of view, and you put it out into the world.
• A trusted C-suite counselor. You have deep experience advising CMOs, CCOs, and CEOs through high-stakes moments: regulatory change, market volatility, M&A, leadership transitions, and crises. Clients call you first because they trust your instincts.
• Experienced with communications milestone moments: launching from stealth, creating a category, navigating a crisis, preparing for an IPO, and managing reputation through periods of change.
• A skilled facilitator and communicator. You lead strategic workshops and messaging sessions with executive teams and present with clarity and authority in any room. Your executive presence is immediately legible to senior client stakeholders.
• A strong team leader with experience managing and developing senior-level direct reports, building high-performing teams, and fostering a culture of accountability, growth, and craft.
• Able to work across multiple client portfolios simultaneously, maintaining quality and strategic oversight without losing the thread on any account.

Preferred

• Bonus: experience in public affairs and advocacy, financial communications, and/or investor relations.

Benefits

• Mission North offers a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.