Event Brand Ambassador - Team Lead

San Antonio, TX (On-site)

Salary Not AvailableMid Level3+ years expTemporary

Posted 2 days ago

Job Summary

Own end-to-end on-site activation execution across multi-market touring programs, leading on-site teams, brand ambassadors, and venue partnerships while ensuring compliance and a high-quality consumer experience.

  • Own on-site activation execution and liaison with venues/retail partners
  • Coach teams and manage compliance, age-verification, and reporting

Job Description

Responsibilities

  • Lead all on-site activation activities, ensuring flawless execution of The Porch touring footprint
  • Direct local labor teams during load-in, setup, operation, and teardown of the Gorilla Cube XL activation environment
  • Ensure all activation assets are assembled correctly, safely, and according to brand standards
  • Serve as the first point of arrival and final point of departure for each activation
  • Maintain activation readiness and prevent operational disruptions that could impact scheduled event execution
  • Lead, motivate, and coach Brand Ambassadors and event hosts throughout each activation
  • Conduct pre-event briefings and communicate program objectives, engagement expectations, and compliance requirements
  • Monitor performance throughout the event and provide real-time coaching to maintain a high-quality consumer experience
  • Foster a professional, energetic, and brand-aligned event atmosphere
  • Serve as the primary on-site liaison between the program, venue personnel, and retail partners

Requirements

  • 3+ years of experience leading touring, experiential, mobile marketing, or multi-market activation programs
  • Experience managing Brand Ambassadors, event staff, and local labor crews in live event environments
  • Strong leadership, organizational, and problem-solving skills
  • Experience serving as the primary point of contact for clients, venues, or external partners
  • Proven ability to manage multiple priorities in fast-paced environments
  • Experience handling compliance procedures, promotional controls, inventory accountability, and event reporting
  • Willingness and ability to travel extensively, including weekends and extended event schedules
  • Valid driver's license with a satisfactory driving record

Preferred

  • Experience within regulated industries such as tobacco, alcohol, cannabis, or similar categories
  • Mobile marketing, trailer activation, or touring event experience
  • Familiarity with age-verification technology and compliance systems
  • Experience utilizing field reporting, CRM, or event management platforms

Benefits

  • Travel Perks: Company-paid hotel accommodations provided for applicable event assignments, with mileage reimbursement and daily meal allowance
2020 Companies logo

2020 Companies

2020 Companies is an award-winning retail sales, merchandising, and experiential marketing agency headquartered in Southlake, TX. Recognized for both culture and capabilities, we’ve been named to Comparably’s 2025 Best Sales Teams, Forbes America’s Best Employers for Women 2025, and the 2025 North America Top 100 Inspiring Workplaces.We partner with some of the world’s most recognizable consumer electronics and CPG brands to drive long-term growth through tailored retail strategies, brand advocacy, full-service merchandising, experiential activations, and nationwide training programs delivered virtually, online, and in person.Our reach spans more than 600,000 retail doors across the U.S. and Canada, and our top-level field teams are trained to execute impactful brand activations, product launches, assisted sales, and consumer engagement strategies. Each year, our efforts generate more than 25 million in-person impressions and nearly $10 billion in client revenue. We have a 96%+ staffing rate and, as a Best Buy Approved Provider, we use advanced recruitment and training strategies to ensure every team is fully staffed, retail-ready, and aligned with client goals.Clients trust 2020 Companies as a strategic partner, not just a vendor. Most of our relationships span five years or more, with dedicated teams executing full-year, nationwide programs. We prioritize measurable results and continually look for new ways to improve performance and deliver greater return on investment through data-backed insights, innovative staffing, and in-store excellence.Since 1991, 2020 Companies has remained a values-led organization with a people-first culture that fuels innovation, strengthens brands, and delivers lasting results. We have been recognized on Glassdoor’s Best Places to Work list for 2023 and 2024 and are proudly Great Place to Work® Certified in both 2024 and 2025.

Founded in 1991
Southlake, Texas, USA
2.6K employees (140 in marketing)

Salaries

Event Marketing median pay in the United States

$83K/yr

Most pay falls between $64K and $117K. Based on 1,422 salaries.

See all 2020 Companies salaries

Traffic Signals

Monthly Visitors
21.3K
Monthly Google Ads Budget
$22
Traffic Source Mix
Search
37.1%
Direct
50.5%
Referral
7.1%
Social
2.3%
Paid
2.8%

Headcount Trend

Current headcount: ~2.6K
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Event Brand Ambassador - Team Lead

2020 Companies · San Antonio, TX · On-site