Entry Level Account Specialist

Charlotte, NC (On-site)

Salary Not AvailableIntern/New GradFull time

Posted 2 months ago

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Job Summary

Engage frontline consumers to educate on promotions, convert interest into new customers, and maintain standout service for existing clients while representing the brand in direct campaigns.

  • Responsibilities: Frontline education and conversion, customer service excellence, direct-brand campaigns.
  • Community & Relationships: Main contact for customer relations and ongoing service interactions.
  • Campaign Execution: Support and execute brand-direct initiatives to drive acquisition.

Job Description

Responsibilities

  • Engage face-to-face daily with potential new consumers and educate them on current promotions
  • Provide excellent customer service for existing clientele
  • Represent the brand through direct marketing campaigns
  • Interact with consumers and provide quality customer service.
  • Assist customers with questions, concerns, and sales interactions
  • Acquiring new customers
  • Act as the main point of contact for customer relations

Requirements

  • Experience in customer-facing roles (restaurant/service industry, retail, sales, customer service) preferred
  • Goal-oriented with a student mentality
  • Solid communication and interpersonal skills
  • A friendly and energetic personality with a customer service focus
  • Ability to perform under pressure and address complaints promptly
  • Availability to work flexible shifts
New Age Marketing Inc logo

New Age Marketing Inc

Our professional marketing strategy combined with personal customer service brings a memorable experience to the consumer. New Age Marketing teams up with the world's largest electronics, retail/wholesale superstores in the world bringing customer relations to an entirely new level.In the fast paced market place, we believe in professionalism, customer relations, and our innovative marketing solutions. We look at the consumer not just as a customer but a part of our team! Training professionals in our management program is our way of creating new entrepreneurs and more successful people.

Founded in 2014
Charlotte, North Carolina, USA
118 employees (20 in marketing)

Traffic Signals

Monthly Visitors
1.1K
Traffic Source Mix
Search
31.7%
Direct
47.8%
Referral
5.3%
Social
13.8%
Paid
1.3%

Headcount Trend

Current headcount: ~118

Marketing Team

Marketing Team Size
19 (16% of company)
Median Career Experience
5 years
Median Tenure
2.1 years