Responsibilities

• Supports day-to-day operations on designated accounts to activate and manage social and digital campaigns and programs effectively.
• Collaborates on the creation and implementation of compelling and on-brand content for various social media platforms, ensuring consistency and relevance
• Monitors social media trends in order to inform strategic recommendations.
• Social listening reporting via the Talkwalker tool in order to provide clients with brand surround sound conversations to inform future recommendations.
• Collaborates with cross-functional internal teams including brand strategy, media, data & analytics, client experience and project management.
• Manage cross-functional internal workflows amongst brand strategy, media, data & analytics, client experience and project management.
• Experiment with AI and new tools to work smarter and more efficiently. Own accountability for learning and applying tools.
• Share fresh ideas; speak up if something could be improved. Be accountable for acting when you see opportunities to improve.
• Support client communication in partnership with the Experience Strategy Director.