Responsibilities

• Build and deploy email campaigns across performance marketing, education, fundraising, and institutional messaging.
• Draft and format email content, edit copy, and build layouts that align with Jazz at Lincoln Center’s brand and voice.
• Coordinate with internal stakeholders to gather copy, images, and approvals needed for scheduled email sends.
• Prepare and schedule campaigns according to the marketing communications calendar.
• Ensure emails are formatted correctly across devices and email clients and meet internal quality standards for grammar, clarity, and presentation.
• Apply established email marketing practices to support deliverability, responsiveness, andaccuraterendering across major email clients.
• Maintain day-to-day operations within the email marketing platform, including audience lists, data accuracy, and list hygiene.
• Build andmaintainaudience segments based on patron type (ticket buyers, subscribers, donors, educators, etc.) and engagement interests.
• Pull lists and prepare targeting selections for scheduled email campaigns.
• Work with Tessitura and Technology teams to helpmaintainclean and reliable data connections between systems.

Requirements

• 4–6 years of experience supporting email marketing, digital marketing, or CRM-driven communications.
• Hands-on experience with email marketing platforms (such asWordfly, Salesforce Marketing Cloud, Mailchimp, or similar).
• Experience working with CRM systems; familiarity with Tessitura andWordflyor Salesforce Marketing Cloud preferred.
• Experience building segmented email campaigns and supporting automated marketing communications.
• Ability to interpret campaign performance data and summarize key results.
• Experience working in aperforming arts, nonprofit, cultural, or mission-driven organization preferred.
• Strong writing and editing skills with the ability to produce clear, engaging marketing communications.
• Attention to detail and commitment tomaintainingbrand voice and communication standards.
• Comfort working within email marketing platforms and CRM systems.
• Understanding ofaudience segmentation and email list management practices.

Preferred

• Experience working in a performing arts, nonprofit, cultural, or mission-driven organization preferred.
• Familiarity with email deliverability considerations, accessibility standards, and responsive design.

Benefits

• We offer a comprehensive benefits package including: generous PTO; medical, dental & vision; a defined contribution plan and deferred compensation plans.