Email Marketing Client Manager

USA (Remote)

Salary Not AvailableMid Level2+ years expFull time

Posted 4 months ago

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Job Summary

Drive client-facing email and SMS lifecycle programs for multiple eCommerce brands, owning strategy, execution, and growth through Klaviyo.

  • Own Klaviyo-driven campaigns and key flows (welcome, abandoned cart, post-purchase) for multiple eCommerce clients.
  • Must-have: 2–5+ years in email marketing with hands-on Klaviyo experience.
  • Standout: Remote client-management with opportunities to grow into senior leadership.

Job Description

Responsibilities

  • Manage and grow relationships with multiple eCommerce clients
  • Develop and execute Klaviyo email & SMS strategies (campaigns, flows, automations)
  • Build and optimize key flows (welcome, abandoned cart, post-purchase, winback)
  • Oversee campaign planning, scheduling, and execution
  • Analyze performance metrics (open rates, CTR, revenue per recipient) and optimize campaigns
  • Conduct client calls, reporting, and strategic reviews
  • Collaborate with designers and copywriters to deliver high-converting campaigns
  • Identify upsell opportunities and contribute to account growth

Requirements

  • 2–5+ years of experience in email marketing or lifecycle marketing
  • Hands-on experience with Klaviyo (mandatory)
  • Proven experience managing client accounts (agency or in-house)
  • Strong understanding of segmentation, personalization, and A/B testing
  • Experience working with eCommerce/DTC brands
  • Data-driven mindset with strong analytical skills
  • Excellent communication and stakeholder management abilities
  • Ability to manage multiple accounts in a fast-paced remote environment

Benefits

  • 🌎 Fully remote role with flexible working environment
  • 🛍️ Work with fast-scaling eCommerce brands globally
  • 🚀 Deep exposure to advanced Klaviyo strategies and retention marketing
  • 📈 Clear career progression into senior marketing or account leadership roles