Internal Communications & Culture: Own Mercy Care’s internal communications and storytelling ecosystem, aligning culture and organizational messaging across teams.

• Responsibilities: Internal Communications & Culture: manage Take 5 and collaboration with HR and leadership on people updates and culture initiatives.
• Storytelling & Alignment: develop internal storytelling to strengthen alignment, morale, and mission connection.
• Media Relations & Public Voice: lead media relations and position Mercy Care as a trusted voice in pediatrics, housing-as-healthcare, behavioral health, street outreach, and mobile care.
• Crisis & External Communications: support crisis and rapid-response communications and draft op-eds, speeches, and thought leadership.
• Content & Campaigns: write marketing copy for service-line materials, clinic communications, outreach campaigns, and donor messaging including appeals.
• Social & Editorial Operations: create monthly social content plan, write captions and short scripts, and collaborate with creative teams on publishing.
• Thought Leadership & Advocacy: develop op-eds and executive speeches to strengthen Mercy Care’s advocacy voice.
• Editorial Governance & Tone: partner with the Director of Communications on tone, positioning, priority narratives, and editorial gatekeeping.
• All-Hands Alignment: provide guidance ensuring communications align with brand and strategy.

• Requirements: Bachelor’s degree or equivalent experience in Communications, Marketing, Journalism, Graphic Design, or related field
• 7–10 years of professional experience in communications, journalism, public relations, or a related field
• AP‑style writing and editing
• Proven experience in media relations, pitching, and crisis or high‑stakes messaging
• Excellent judgment, attention to detail, and ability to manage multiple priorities
• Strong collaboration skills and comfort working across teams

• Preferred: Bilingual proficiency in English and Spanish is preferred
• Preferred: Healthcare, nonprofit, or mission‑driven experience strongly preferred

• Benefits: Day-1 Benefits (PTO accrual, retirement plan and match, health insurance and more!)
• Benefits: Opportunity to get paid daily – through DailyPay
• Benefits: Paid holidays and generous Paid Time Off (PTO)
• Benefits: Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE!
• Benefits: Low-cost medical, dental, and vision insurance plans. Enjoy lower-cost medical services when you visit facilities within the Trinity Health network.
• Benefits: Fast response interview times and job offers