eCommerce Specialist - San Bernardino ARC

San Bernardino, CA (On-site)

Salary Not AvailableMid LevelFull time

Posted 4 months ago

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Job Summary

Drive online product listings and merchandising for Salvation Army ecommerce, focusing on listing quality and growth.

  • Own posting and optimization of product listings daily.
  • Must-have: 2-4 years of customer service/retail experience.
  • Standout: Experience with Photoshop familiarity or SEO basics.

Job Description

Responsibilities

  • Create and optimize product listings on our ecommerce platform.
  • Utilize best practices for title, description, images, and other relevant content to enhance visibility and conversion rates.
  • Strategically identify opportunities to increase the quantity of merchandise available online.
  • Regularly analyze sales data and customer feedback to identify areas for improvement and growth.
  • Use data-driven insights to optimize product listings and recommend new product additions.
  • Select high-value merchandise located at the Center/Store for sale on the online platform.
  • Photograph and present merchandise in a visually appealing and informative manner.
  • Continuously assess and improve the online shopping experience to enhance customer satisfaction.
  • Meet daily posting quotas and weekly and monthly sales targets determined by the Supervisor.
  • Demonstrate efficiency, accuracy, and high productivity through effective workload management.

Requirements

  • High School Diploma or equivalent required.
  • Excellent verbal and written communication skills of the English language.
  • Excellent computer and technology skills, with a focus on Windows Operating Systems (10 or higher) and all Microsoft Office Programs (Word, Excel, etc.).
  • Knowledge of online selling platforms and proficiency in Photoshop is preferred.
  • Strong analytical skills and proficiency in using analytic tools.
  • Familiarity with SEO best practices.
  • Ability to work collaboratively in a team environment.
  • Ability to work independently with minimal supervision.
  • Ability to work under pressure and multitask.
  • Ability to type at least 40 words per minute.
  • Experience in identifying high-quality and designer brand merchandise.
  • Must have 2-4 years of customer service and/or retail experience.

Preferred

  • Knowledge of online selling platforms and proficiency in Photoshop is preferred.
  • Familiarity with SEO best practices.
  • Experience in identifying high-quality and designer brand merchandise.

Benefits

  • Opportunity for career growth
  • Paid time off
  • Employee Stores Discounts
  • Great Work Perks Discounts (Amusement Parks, Museums, Services and more!)
  • Employee Referral Bonuses
  • Medical, Dental, and Vision
  • Retirement Plan
  • Legal Advice MetLife
  • Pet Insurance
  • AFLAC
The Salvation Army Southern California logo

The Salvation Army Southern California

3.4 Glassdoor

“Doing the Most Good.” In these four words, our mission – to feed, to clothe, to comfort, to care, to rebuild broken homes and broken lives. By walking with the addicted, we can lead them to recovery. By fighting hunger and poverty, we can feed and nurture the spirit. And, by living and sharing the Christian Gospel and meeting tangible needs, we give the world a lasting display of the love behind our beliefs.The Salvation Army operates more than 50 social service agencies strategically placed throughout Southern California. Material and spiritual support is our standard - social services delivered with compassion is our model - anyone in need is our prerequisite. Our work is funded through kettle donations, corporate contributions, and the sale of goods donated to Salvation Army Family Stores. Eighty-two cents of every dollar we raise supports our various programs across Southern California. We are a tax-exempt 501(c)(3) organization, and contributions are deductible for Federal Income Tax Purposes to the extent permitted under Section 170(b)(2) for corporations.An international movement, The Salvation Army is an evangelical arm of the universal Christian Church. Our message is based on the Bible, and our ministry is motivated by the love of God. We preach the Gospel of Jesus Christ and meet human needs in His name without discrimination.

Carson, California, USA
88 employees (11 in marketing)
54% recommend to a friend
64% CEO approval

Traffic Signals

Monthly Visitors
1.3M
Monthly Google Ads Budget
$189.1K
Traffic Source Mix
Search
51%
Direct
39%
Referral
8.6%
Social
0.9%
Paid
0.5%

Headcount Trend

Current headcount: ~88

Marketing Team

Marketing Team Size
7 (8% of company)
Marketing Roles Posted (Last 30 Days)
2

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